Associate Product Manager

At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

*Candidates must be fluent in French and English

Job Description

We empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love.  Our fast paced and aggressive time-to-market product development teams are moving at lightning speed to provide an amazing customer product experience.  If you can think fast, analyze fast, and develop ideas fast then become a part of our transformational team that is going to change the way cars are designed, distributed and purchased for everyone across the globe in the automotive industry. 

Key Responsibilities

• Deeply understand and embody the voice of the customer - Be in front of the users, do qualitative research and define and track quantitative product metrics. You will then be communicating to the team a deep understanding of our users, and the data about how our customers engage with our products.  
• Drive new product initiatives - Own and drive products/features from ideation through implementation, launch and iterative enhancements. You’ll be working closely with the design team to craft amazing product experiences that delight our customers and see those come to life working with the engineering team, focusing on excellent execution.  
• Create cross-functional engagement – Establish rapport with colleagues across all departments including Engineering, Marketing, Analytics, Sales, Business Development, and work collaboratively with them to streamline communication and processes. You will specifically be a point person our internal stakeholders will look up to for answers or direction on anything related to your products.  
• Champion the domain - Track industry trends and the competitive landscape as they pertain to your product and help define the product roadmap to constantly stay ahead of the curve.  

Skills & Qualifications

• Discovering of new features request in association with the PM
• Suggesting product enhancements to improve user experience
• Performing functional controls before delivery to the customer
• Coordinating with the engineering and integration departments to deliver functional solutions
• Demonstrating the delivered new features to key users
• Supporting the onboarding of new customers for go-live and collecting feedbacks
• Good communication skills along with the ability to effectively collaborate with cross functional teams
• Knowledge of project management tools like Jira
• Autonomous with a strong team spirit
• Fluent in French & English
• Remote role with 25% travel (may flex to 50% during implementations)

Preferred Skills

• Automotive experience is a plus
• Experience in B2B SAAS software in a context of strong growth is a plus
• Ability to maintain strong customer relations and provide product support.
• Project Management experience is a plus

Perks and Benefits

• Competitive compensation benefits and generous stock options
• The opportunity to work with some of the brightest minds from the Silicon Valley’s most dominant and successful companies
• Be part of an early stage, hyper-growth startup with the opportunity to grow and prosper
• Work on the latest and coolest technologies – everything is home-grown and built ground-up
• Dynamic work environment with a strong sense of community and collaboration
• Open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
• Exciting opportunities for career growth and development

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a prot