Senior Account Director

We Are Social is seeking a Senior Account Director to join our growing team! We create people-centric, brand experiences that drive results. We always think ‘bigger’. we aim for the buzz. We aim for the chatter. We filter every thought through a subculture lens. We make authentic connections. We spark real conversation. on, and offline. We do not create culture. people create culture. We just amplify it. We are designers, copywriters, PR practitioners, Influencers and so much more. Our campaigns are groundbreaking and culture shifting. We’re people focused and very passionate about the work we do. If this sounds interesting, we look forward to connecting soon.

What you’ll do:

• Serve as the primary point of contact and build strong relationships with clients, understanding their business goals, processes, and ways of working.
• Act as the internal liaison between the client and the agency's cross-functional teams, ensuring seamless communication and collaboration.
• Oversee the account members on the team, providing mentorship, guidance, and support.
• Manage multiple work streams simultaneously, prioritizing tasks and resources efficiently.
• Collaborate with the agency's creative, design, and production teams to ensure timely development and delivery.
• Stay updated on industry trends, emerging technologies, and social media platform changes to identify opportunities for innovation and growth.
• Conduct regular client meetings, status updates, and progress reports, keeping stakeholders informed on campaign performance, results, and future initiatives.
• Identify new business opportunities within existing accounts and actively participate in new business pitches and proposals.
• Monitor budget allocation and financial performance.
• Foster a positive and collaborative work environment, encouraging teamwork, open communication, and a culture of excellence among the account management team.

What your experience looks like:

• Proven track record of at least three years in a senior-level account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
• Demonstrated success in managing high-profile client accounts, delivering client satisfaction.
• Strong expertise in social media marketing, including a deep understanding of various social media platforms, trends, best practices, and the ability to translate data into actionable insights to optimize campaign performance.
• Experience in overseeing and leading account management teams, providing effective leadership, mentorship, and fostering a collaborative and results-driven work environment.
• Proven ability to manage multiple complex projects simultaneously, balancing priorities, resources, and timelines to deliver projects on time and within budget.
• Curiosity about clients’ business and a passion for solving business challenges.