Senior Manager: Sales OPS & Transformation Lead (Channel)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Description

Your Career

We are seeking an experienced Senior Manager, Sales Ops & Transformation Lead to drive the strategy and delivery of high-impact programs focused on improving Process & Tools capabilities for our Sellers and Channel Partners . This is a critical leadership role that sits at the intersection of long-term business strategy, scalable process architecture, and technology enablement, with the mandate to deliver significant enhancements in operational efficiency, quoting accuracy, and the end-to-end lead-to-cash process.

This role will directly manage a strategic portfolio of cross-functional CPQ integration initiatives spanning Sales, Finance, Legal, and IT. Success requires a deep partnership with executive business leaders, product management, and technical teams to define and realize the future state of our quoting systems.

The ideal candidate has demonstrated leadership in process design, large-scale system transformation, and defining requirements, with a proven ability to assess "below the line" and "above the line" organizational impacts. You must be comfortable leading through high ambiguity, expertly influencing without direct authority across organizational silos, and making robust, data-driven decisions. Exceptional cross-functional collaboration and executive presence are non-negotiable for success.

Your Impact

A. Strategic Architecture & Planning

• Deconstruct and architect solutions for complex business challenges related to CPQ (e.g., quoting efficiency, order accuracy, integration complexities between CSP and PANW) with a long-term, scalable view.

• Define and structure complex, cross-functional workstreams to solve end-to-end CPQ business problems, moving beyond mere technology implementation.

• Proactively identify and manage critical interdependencies and risks across Sales, Marketing, Channel, Customer Success, Finance, Legal, and IT.

• Establish business outcome-driven milestones and lead indicator KPIs (e.g., quoting cycle time reduction, order processing accuracy, revenue recognition efficiency) that clearly measure value delivery.

• Assess and mitigate end-user (e.g., seller, deal desk, finance) impact and institutionalization requirements globally.

B. Execution & Advanced Program Leadership

• Translate high-level strategic CPQ integration objectives into detailed, iterative execution roadmaps and effectively drive the underlying technical and process sprint plans.

• Proactively eliminate critical blockers and navigate organizational resistance through structured problem-solving and executive-level engagement across business, operations, and IT.

• Communicate crisply and strategically to executive stakeholders via status updates, Steering Committees, and formal presentations, ensuring alignment and decisiveness.

• Expertly influence stakeholders across all functions and levels—building trust and driving accountability across all program contributors.

C. Institutionalization & Enterprise Change Management

• Own the holistic view of change implications across global field teams and internal functions impacted by CPQ integration.

• Directly partner with Sales Enablement, Field Communications, and Operations to design and implement impactful rollout and capability-building plans that ensure adoption.

• Mandate and embed robust change management strategies, including comprehensive process documentation, training structures, and enduring support mechanisms.

D. Value Realization & Continuous Improvement

• Establish governance with Operations and Analytics to rigorously track success metrics and measure financial realization post-implementation.

• Formalize a continuous feedback loop with field users and process owners to drive iteration and ensure future program phases deliver increasing value.

Qualifications

Your Expe