Senior Technical Learning Consultant

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We’re looking for an experienced Sr. Technical Learning Consultant to join Zscaler Cyber Academy. This is a hybrid work environment, going into our San Jose, CA office 3 days a week. Reporting to the Head of Technical Training Design and Development, you will be responsible for:

• Collaborating with product managers and stakeholders to identify training needs and gaps
• Designing engaging, modular curricula supported by hands-on labs tailored to diverse audiences
• Leading the development and refinement of interactive, hybrid learning experiences and 
• lab environments
• Staying informed about Zscaler products and cybersecurity advancements to maintain cutting-edge content quality
• Incorporating feedback and analytics to drive continuous improvement in learner engagement and outcomes

What We’re Looking for (Minimum Qualifications)

• 7+ years of technical experience in cybersecurity or networking SaaS roles (e.g., network engineer, support engineer)
• 5+ years developing and designing technical learning materials or programs
• Demonstrated ability to translate complex technical material into accessible formats for diverse audiences
• Strong knowledge of hands-on labs, LMS platforms, and tools for interactive learning delivery
• Proven expertise in working cross-functionally to achieve shared learning goals

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with programming languages (e.g., Python, Go, or Node.js)
• Experience creating modular and API-based learning solutions
• Proficiency with cloud platforms like AWS or Google Cloud

#LI-Hybrid

#LI-CM3

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$105,000—$150,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation an