PARTS COUNTER

Job DetailsJob Location: El Cajon, CA 92020Salary Range: $2,930.00 - $8,000.00 Base+Commission/monthParts Counterperson

The Counter Person Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $2,930.00 and $8,000.00.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

What We’re Looking For

Toyota of El Cajon is looking for a Retail Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer

Air-conditioned shop  
Separate lunch area with kitchen
Uniforms provided with individual lockers
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Very busy retail counter
Career advancement opportunities, promote from within
Continued education, manufacturer hands on and web based training
Clean and professional work environment  
401(K)
Paid Holidays
Paid Vacation and Personal Days
Health, Dental and Vision insurance at group rates
Basic Life Insurance
Accident and Critical Illness insurance

Responsibilities

Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock
 
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up

Qualifications 

Qualifications


Have a High School Diploma or equivalent
Have experience with auto parts sales (preferred)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Toyota or Lexus experience is a huge plus!