STAFF SPECIALIST

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Job Summary

The Technician is responsible for delivering high-quality occupational health clinical services to employees in the RTP and surrounding areas. This role includes administering routine vaccinations, performing specimen collection and testing, managing compliance-based screenings (such as fit testing and audiometry), and supporting the clinic through administrative and clerical tasks.

Key Responsibilities

Clinical Duties

• Administer routine vaccinations per protocol.
• Collect blood specimens via venipuncture.
• Perform drug screenings in compliance with applicable regulations.
• Collect and prepare laboratory specimens; perform basic lab tests on-site.
• Explain procedures to patients and prepare them for exams.
• Change sterile/non-sterile dressings as directed.
• Perform phlebotomy, EKGs, vision screening, TB testing, vaccine administration, and color vision testing.
• Manage and perform fit testing for N95, half face, and full face masks (including equipment calibration and documentation).
• Schedule and coordinate annual audiograms and fit testing sessions.
• Maintain appropriate clinical inventory and stock exam rooms.
• Ensure all clinical documentation is accurate and compliant with regulatory and clinic standards.

Clerical and Administrative Duties

• Greet patients and assist with check-in and check-out processes.
• Answer phones, respond to messages, and relay clinical information as appropriate.
• Assist with data entry, appointment scheduling, and coordination of follow-up visits.
• Maintain and organize confidential health records in electronic medical record (EMR) systems.
• File and track vaccine records, lab results, fit testing data, and audiometry results.
• Prepare and scan documents into patient charts.
• Support staff with administrative tasks related to clinic operations, reporting, and supplies.
• Maintain clinic forms, logs, and required documentation for internal and regulatory review.

• Plan and execute the distribution of reports and information as required.
• Advise clinic leadership as to the status of current activities and additional or expanded program requirements; make recommendations for solution to problems identified.

The above statements describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties or responsibilities required.

Required Skills & Qualifications

• Strong written and verbal communication skills.
• Ability to work independently and adapt in a fast-paced, dynamic clinical environment.
• Strong problem-solving skills and ability to prioritize tasks effectively.
• Excellent attention to detail and strong organizational skills.
• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of medical terminology and clinical workflows.

• Proficiency in clinical procedures such as venipuncture, vaccine administration, and specimen collection
• Familiarity with OSHA regulations and standards related to audiometry, respiratory protection, and drug testing
• Experience using electronic medical records (EMRs) for clinical documentation and tracking
• Ability to perform and interpret point-of-care testing (e.g., vision, hearing, TB, and color vision tests)
• Basic knowledge of infection control practices and standard precautions
• Ability to maintain clinical inventory, manage biohazardous materials, and adhere to safety protocols