Salesforce Senior Solution Architect

GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. 

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The Salesforce Senior Solution Architect will act as a systems solution designer and architect for Salesforce at GumGum.  They will manage the existing SFDC org, lead the end-to-end delivery process, and enhance and design new solutions.  The ideal candidate will have experience managing a Salesforce CRM and developing solutions.  Other relevant experience desired would include, but is not limited to helping companies troubleshoot existing Salesforce needs, optimizing Salesforce for scale, helping support integration & automation solutions. This critical role will help GumGum achieve its goals of increased automation throughout the entire sales cycle, efficiency, enhanced Reporting, data Stability and data Integrity in Salesforce.

The Salesforce Senior Solution Architect brings new ideas and a unique point of view, and collaborates with a diverse team of individuals. They assume everyone’s best intentions, welcome a healthy debate, and embrace differing opinions; eagerly seeking and giving help. Thoughtfulness and grit tops their list of values, and they proactively contribute to a culture of respect and inclusion. 

Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). There will not be any requirement to go into the office on a daily basis moving forward. GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.

What You'll Achieve

• Build and maintain Salesforce solutions in collaboration with SFDC developer and admin
• Own technical design of the Salesforce system and ensure the org can scale as functionality grows
• Institute long term documentation and knowledge base around Gumgum’s SFDC org including Salesforce data dictionary
• Manage Salesforce end-to-end delivery process including initial review, prioritization of requests, UAT and production releases ensuring maximum impact to the business
• Implement data governance best practices to ensure SFDC data & taxonomy integrity
• Partner with stakeholders and leaders to develop Salesforce roadmap and long term strategies for process improvement and automation within Salesforce
• Offer strategic guidance and leadership to cross-functional teams in the organization that impact or are impacted by Salesforce
• Become an expert in GumGum business processes and priorities that have Salesforce system touchpoints
• Assist in cross-functional requirement sessions to elicit, document and analyze business requirements and functional specifications. Includes identifying unspoken, conflicting, or dependent requirements
• Support the Sales & Finance teams during month-end, quarter-end and year-end process with the “Programmatic Actualization” exercise
• Manage vendor relationships and system integration engagements
• Communicate regularly with senior leadership on project status and risk mitigation
• Identify necessary reports, metrics, and analysis to measure the effectiveness and success of completed projects

Skills You'll Bring

• Bachelor’s degree or equivalent experience; emphasis in business, computer science or related field
• 8-10+ years of experience in a Business environment
• 6+ years of hands on experience with Salesforce acting as SME and trusted partner to stakeholders
• 6+ years in developing and executing against holistic salesforce system roadmaps
• Strong working knowledge of Salesforce (SFDC administrator and/or Salesforce architect certification required)
• Experience managing projects from requirements gathering to production deployment
• Strong understanding of integration best practices
• Experience developing processes for writing