Inside Sales Representative

Company Description

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. 

Sika has offices in 103 countries with over 400 manufacturing facilities, and more than 33,000 employees worldwide. With annual sales of CHF 11.24 billion in 2023, our commitment to quality, innovation, and the environment as well as putting our customer’s needs first, encompasses why Sika is the global leader in our industries. 

Job Description

• The Inside Sales Rep. acts as a liaison between customers, product distributors, manufacturer representatives, and various internal company departments to achieve appropriate product selection and pricing, timely delivery of products, correct billing, order entry, and closing sales opportunities.   
• Contact customers, manufacturer reps, and product distributors regarding pricing, quality, scheduling, and shipping logistics; quotes price, secures orders, enters orders into CRM, arranges delivery dates, and performs other necessary tasks of actual sales transactions on a timely basis.
• Research customer or distributor technical questions; determines usage of products for new and existing customers.         
• Provide product knowledge training to distributor personnel within specific geographic territory.
• Communicate trends, changes, and developments that occur within distribution network, contracting community, and to appropriate managers in the organization.
• Cross-train and provide back-up within department to assist with sales in all territories. 
• Utilize SAP & Salesforce for order entry, pricing, forecasting, customer contact data base, project tracking, and sales and marketing efforts. 
• Analyze and audit transactions, corrects records, adjusts errors; tracks orders; processes returns and/or issues credit authorizations following policy guidelines.  
   

Qualifications

•High school diploma required; College degree preferred.
•Minimum of 2 years order entry/customer service experience; preferably with a manufacturing company. Experience with international orders a plus. 
•Self-motivated, highly organized, detail oriented, superior communication skills, and works well with a team.
•Proficient in computer usage and data base management.  SAP experience and previous use of CRM system is strongly desired. 
•Must be willing and able to travel (minimal anticipated but more if needs dictate).  

Additional Information

Competitive Benefits: Health Insurance, 401k with company match, year-end profit-sharing bonus, paid time off, and paid holidays.
Meaningful Work: Sika products enhance our surroundings and the work every employee completes helps positively impact daily lives by making our world stronger, more durable, and more reliable – every day. 
Company Culture: Sika centers work culture around entrepreneurship where individuals have the power to make decisions, learn from mistakes, and define their career. 
Community Involvement:  Sika Corporation takes active roles in our community and aims to support volunteer work and charitable endeavors across the United States through rebuilding and giving back. 
Sustainability Initiatives: Sika is committed to sustainable development, reducing environmental impacts, and assuming social responsibility. The company supports energy efficient projects and implements numerous measures aimed to boost economic, social, and ecological sustainability. 

All your information will be kept confidential according to EEO guidelines.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.