Field Marketing Manager, Events & Experiences

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

Summary

Ambience Healthcare is seeking a Field Marketing Manager, Events & Experiences, to design and deliver standout in-person and virtual experiences that connect healthcare leaders with our vision for AI-powered transformation. You’ll leverage persona-based insights, storytelling, and market intelligence to shape programs that resonate with executives, clinicians, and operational leaders. From executive summits to industry tradeshows, conferences, and digital campaigns, you’ll blend creativity, narrative design, and operational rigor to deliver experiences that inspire engagement, create surprise-and-delight moments, and drive measurable business impact.

Responsibilities

Event Strategy & Design

• Lead planning and execution of in-person events (executive summits, tradeshows, conferences, and partner activations) as well as digital programs.

• Infuse events with persona-based insights, tailoring agendas, speakers, and experiences to reflect the unique priorities of healthcare executives, clinicians, and operational leaders.

• Build experiential activations that elevate customer experience and create memorable surprise-and-delight moments.

Content & Narrative Development

• Stay current on Ambience solutions and customer success stories to ensure content is accurate and compelling.

• Partner with Customer Marketing and Care Transformation to identify and showcase the right customer champions at events, ensuring their stories and successes are featured in impactful ways.

• Translate complex product capabilities into messaging that resonates with different personas — from financial decision-makers to clinical leaders.

• Collaborate with Sales, Product, and clinical teams to develop storylines, demos, and presentations that reinforce Ambience’s value.

Sales Partnership & Audience Targeting

• Partner with Sales to understand target accounts and pipeline goals, designing programs that influence decision-making and accelerate opportunities.

• Develop acquisition strategies that bring the right mix of executive, clinical, and operational stakeholders to each program.

• Ensure seamless coordination with Sales for pre-event planning, on-site participation, and post-event follow-up.

Execution & Operations

• Manage event logistics, vendors, budgets, and timelines with precision.

• Apply consistent planning frameworks that deliver flawless in-person and virtual experiences.

• Identify and secure speaking opportunities for Ambience executives and customer champions at top-tier industry events.

Measurement & Continuous Improvement

• Track engagement quality and connect event outcomes to pipeline influence.

• Capture feedback from Sales and attendees to refine targeting, messaging, and design.

• Continuously evolve event strategy by testing new formats, experiential concepts, and persona-based engagement approaches.

What you’ll accomplish in the first 3–6 months

• Deliver high-impact in-person events (executive summits, tradeshows, and conferences) and digital programs that resonate with healthcare decision-makers and generate measurable outcomes.

• Introduce persona-based frameworks that improve event content, audience mix, and engagement quality.

• Partner with Sales to ensure programs directly support account strategies and pipeline priorities.

• Create differentiated experiences and activations that surprise and delight attendees while reinforcing Ambience’s market leadership.

What we look for

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