Health Center Coordinator, School-based, West Seattle Elementary (1.0FTE)

The Health Center Coordinator provides administrative, outreach, service, and partnership coordination support to the School-based Health Center. Administrative functions include patient registration, scheduling, check-in, and other clerical tasks. Outreach and service coordination functions focus on engaging students, families, school administrative staff, and the school community in support of general population health to promote the services of the School-based Health Center. Partnership coordination includes developing and maintaining existing collaboration and partnerships with school staff, administration, and community organizations. This position will work in partnership and joint accountability with other School-based Health Center program team members to achieve Neighborcare Health’s Mission, Guiding Principles and Goals. 

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program

Key responsibilities:

Administrative: 

• Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers. Providers may include Medical, Mental Health, Dental, and other clinic professionals. 
  • Coordinate scheduling for providers and students aligning appointments with school-specified classroom times. 
  • Manage and adjust scheduling as necessary to maximize efficiency and patient access. This includes the management of patient no-show appointments and frequent rescheduling of appointments to ensure full appointment utilization. 
  • Admin duties and scheduling requirements will vary among school grade levels.
• Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies. Work in partnership and joint accountability with other Health Center staff to reduce costs and increase efficiencies, frequently evaluating the budget to reduce costs.
• Oversee/perform all day-to-day administrative clinic tasks, including but not limited to answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed, and maintaining student health records through electronic health record system(s) and tracking sheet.  
  • Prepare charts and accounts on a daily basis as applicable. 
  • Check insurance eligibility and scan Medicaid, Medicare, and private insurance cards. 
  • Support and coordinate processes necessary for site supply of vaccinations including monitoring and reporting of equipment temperature and status, participating in vaccine audits, and ensuring up-to-date record keeping. 

Outreach: 

• Coordinate and lead targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about the School-based Health Center services. 
  • Cross-school referral coordination (i.e. meeting and maintaining working relationship with neighboring school nurses/counselors/admin/social workers to create a network from which referrals can be obtained and care coordinated). 
  • Prepares clinic to open and close for business in a timely manner, in accordance with the clinic’s posted schedule. 
• Under Health Center Administrator direction, coordinate and/or perform basic educational outreach activities focused on health promotion and health education to students and families. 
  • Health Education Content Creation and Implementation 
    • Creating lesson plans, fielding health education interest, coordinating with students on areas of interest, and coordinating with teachers to design lessons that are age/class appropriate.  
    • General school health promotion (i.e. disseminating health information to families, students, teachers, and administrators) 
    • Coordinating public health education and prevention strategies (i.e. organizing flu shot clinics, active outreach to students/families who are behind on vaccinations, disseminating information to families on COVID-19, and coordinating with school administrations to provide care for students in need).  
  • Develop and manage materials and announcements associated with School-based Health Center outreach activities.

Service Coordination: 

• Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services. 
• Atten