Jobs and Careers
NI
G238SA1 - Associate Account System Administrator - Cleared
NiSUS TechnologiesAnnapolis Junction, Maryland, United States, United Statesfull_timeVerifiedPosted 25 Jun 2024
About the role
- Resolves technical requests from self-service tickets in support of internal and/or outside customers.
- Creates, deletes, and modifies customer accounts.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns.
- Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment.
- Must be able to multi-task and possess good communication and customer service skills.
Schedule: Monday through Friday 9am - 5pm OR 10am to 6pm
Training will be Monday through Friday 7am to 3pm
Requirements
TS/SCI with poly required
- High School or GED and 10 years of experience.
- A Bachelor of Science may be substituted for 5 years of experience
- Microsoft Office Suite
- System Administration
One of the Following Certifications Required:
- A+
- Network+
- CCNA Security
- CySA+
- GICSP
- GSEC
- Security+
- CND
- SSCP
- CASP
- CCNP Security
- CISA
- CISSP
- GCED
- GCIH
- CCSP
Desired:
- Customer Service/Support
- Help Desk Support
- Linux
- Ticketing
- Unix
Benefits
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