AVP, HR Digital

Job Description

Why Join Agilent HR Shared Services (HRSS)?

This is more than a leadership role—it’s an opportunity to redefine how HR serves and supports employees at scale. You will play a pivotal role in Agilent’s global HR transformation. At Agilent, your contributions will directly impact thousands of employees and help shape a best-in-class people experience.

You will be a strategic leader and change agent, responsible for the digital employee experience with HR. With a strong focus on continuous improvement, stakeholder collaboration, and innovation (particularly AI and automation), you will shape how employees engage with HR.

As we transform our HR model, we’re committed to creating an integrated, seamless, intuitive and empowering employee experience. This experience is largely shaped by our HR technology stack. Join us in transforming global HR shared services and shaping the future of work.

Position Summary:

As the AVP of HR Digital, you will be a key member of the HR Shared Services leadership team, reporting to the Global Head of HR Shared Services. This remote position can be based anywhere in the U.S. You will be responsible for the HR technology stack, including Workday HCM, Hana HR, HR reporting and analytics, and the rollout of AI across HR. You will work closely with HR and IT teams to create and drive an ambitious HR Technology roadmap, ensuring seamless integration, automation, simplification of processes, and optimization of HR systems.

You will be responsible for scaling services, optimizing processes, ensuring compliance, and embedding technology, particularly AI and automation, into our HR systems. With a strong focus on continuous improvement, stakeholder collaboration, and service innovation, you will shape how employees engage with HR.

Key Responsibilities:

Strategic Leadership & Transformation

• Set the strategy and lead the design, implementation, and execution of the HR technology roadmap, aligned with Agilent’s broader talent and business goals

• Collaborate with HR and IT teams to ensure the successful integration and optimization of HR systems

Technology & Innovation

• Oversee the adoption and optimization of HR technologies, with a strong emphasis on Workday HCM, Hana HR, and AI/automation

• Drive the rollout of AI across HR to enhance efficiency and user experience

Employee Experience & Service Excellence

• Champion a culture of employee-centricity and high-performance, ensuring HRSS supports meaningful and efficient moments that matter

• Leverage voice-of-employee (VoE) feedback, analytics, and benchmarking to continuously enhance the employee experience

• Partner with the Global HR Support & Europe HRSS leader to implement a global HR support ticketing tool (ex: Service Now)

Vendor Management

• Manage and build strategic vendor relationships, ensuring that service-level agreements (SLAs) and key performance indicators (KPIs) are met

• Act as a key contributor to global RFPs, platform assessments, and decision-making on build vs. buy strategies. Partner with Global Sourcing to negotiate and renew contracts

Collaboration & Stakeholder Engagement

• Partner with HR and IT teams to co-create solutions and drive the adoption of HR technologies. Partner with Legal to ensure compliance with data privacy

• Serve as a strategic advisor and escalation point on complex technology issues

• Partner with CoEs, HRBPs, and other HRSS teams to align services, co-create solutions, and drive adoption of HR technology

• Communicate and manage expectations effectively with senior leadership and stakeholders

Operational Management

• Ensure standardized, compliant, and efficient processes across HR technology operations

• Lead a diverse, geographically dispersed team, managing day-to-day operations and long-term capability building

Governance, Risk, and Compliance

• Establish and maintain strong governance practices, including documentation, knowledge management, and process controls

• Ensure compliance with local and international regulations, internal policies, and audit requirements

Qualifications

• Bachelor’s degree (or equivalent) in Business Administration, Computer Science, MIS/CIS, HR Management, or related field

• 10+ years of progressive experience in HR or IT roles, with a focus on technology

• 7+ years of leadership experience managing diverse,