Commercial Loan Processor Supervisor

Description

Commercial Loan Processor Supervisor

Converse, IN

About First Farmers Bank & Trust

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit.

Position Summary:

Supervise Commercial Processor group on their day to day operations while providing guidance, encouragement, and performance measures in a positive work environment. Provide periodic training on programs and processes to the Commercial staff. Ensure team provides quality work in a timely fashion while maintaining excellent customer service. Research and delegate Compliance and Audit requests. Perform Commercial Processor duties during high volume or high stress situations. Provide administrative support to all Commercial and Ag Lenders.

Key Responsibilities:

• Supervise Commercial Processor group
• Assist in hiring staff and providing recommendations
• Assess training needs of Commercial support staff
• Design and create training materials for department processes
• Deliver training and staff development in areas including but not limited to      department procedures and programs
• Hold weekly huddles to energize team and discuss processes
• Schedule and assist in quarterly team meetings
• Prepare loan documents; etc. as needed 
• Maintain proper documentation on all loans including FSA, SBA, Agri-Access and      Farmer Mac loans
• Assist in processing of loan requests – research loans, codes and collateral 
• Assist loan officers as needed, including various administrative tasks
• Ensure proper perfection and tracking of security for loans
• Track exception documents and verify receipt thereof 
• Provide support for Compliance and Audit requests
• Review tickler reports, missing files/CIP/CBO reports, etc. for processing staff
• Ensure schedules and deadlines are met – manage workflow by monitoring incoming      requests
• Be knowledgeable of all processing department procedures, loan documentation      and regulations and ensuring staff follows appropriately
• Perform additional duties as assigned 

Requirements

 Qualifications:

• Responsible to the VP Commercial Loan Documentation Officer
• Will have contact with customers and bank staff on a regular basis
• Accuracy and attention to detail is required
• Ability to multitask and stay focused
• Excellent instructional skills using a variety of teaching techniques
• Strong interpersonal, communication, confidentiality, and phone skills necessary
• Experience with software systems such as Navigator, ComplianceOne, Microsoft Office, and Director      preferred. Basic Accounting knowledge also preferred

Physical Requirements/Working Conditions:

• Normal office environment
• Extended viewing of computer screens
• Moderate lifting up to 25 pounds
• Repetitive hand and arm movement

Benefits Overview:

At First Farmers Bank & Trust, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Health & Wellness

• Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan 
• Vision Coverage 
• Dental Coverage 
• Prescription Plan 
• Wellness Incentive – earn up to $25 per pay period toward premium reduction

Financial Security

• Life & Accidental Death & Dismemberment Insurance –