Principal Associate, Requirements Governance Team - Enterprise Services Risk

Principal Associate, Requirements Governance Team - Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As a Principal Associate, you will apply your risk management and project management skills on our Requirements Governance team to support the implementation of risk management tools and frameworks for the organization and manage a sustainable and mature process to identify, assess, mitigate, and monitor risk. 

As a Principal Associate in Capital One’s Enterprise Services Risk Office (ES Risk, first line of defense), you will be on the forefront of enabling our business partners to efficiently and effectively deliver strategic change initiatives while ensuring that risks are appropriately identified and mitigated. Specifically, in this position, you will collaborate closely with associates and senior leaders across all lines of defense, Lines of Business, and other risk management teams to ensure compliance of business processes and controls with new laws and regulations, and maintain ongoing compliance with existing regulations.

The ideal candidate is an analytical thinker that has the ability to manage competing priorities, collaborate with stakeholders at all levels to gain consensus, communicate effectively in a cross-functional organization, facilitate constructive problem-solving to achieve objectives and remove roadblocks, and identify opportunities for automating existing processes. 

Responsibilities:

• Work with other Requirement Change Associates to track, coordinate, and report on a high volume of regulatory and non-regulatory requirement changes.

• Identify and drive automation of requirement risk and governance processes and reporting to create efficiencies.

• Perform independent reviews of requirement applicability and associated controls across ES lines of business (e.g., digital products and services, emerging payments, facilities, procurement, external affairs, Capital One Software, Capital One Ventures, technology, international talent expansion, risk, and brand, collectively called “Businesses”) to ensure compliance with new and existing regulations.

• Partner and actively participate with the 1st line controls testing team to review business and technology controls during the test of design phase to ensure the controls mitigate the risks of existing requirement applicability.

• Review and analyze impact to requirement risk when business and technology controls are modified or deleted.

• Suggest replacement controls when existing law and regulations do not have a sufficient control suite to mitigate the risks of the requirements.

• Drive implementation of changes in process and controls necessary to ensure compliance with changes in laws and regulations.

• Perform root cause analyses with conduct risk teams and 1st line business partners to determine if existing controls mitigate insider abuse.

• Support and lead cross-functional projects across a variety of strategic initiatives, as requested.

• Prepare monthly and quarterly reporting.

• Develop and enhance documents (such as policies, procedures, templates, and job aids) processes, and tools.

• Use strong verbal and written skills to communicate with key partners in ES Risk, Compliance, and the Business.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 3 years of experience in risk management, process management, project management, or a combination of these

• At least 3 years of experience in legal, requirement compliance, or audit

• At least 3 years of experience supporting, partnering, and interacting with internal business clients 

Preferred Qualifications:

• Bachelor's Degree or Military Experience

• At least 5 years of experience in legal, audit, risk management, or technology risk management

• At least 3 years of experience in a client consulting role

• At least 3 years of experience in project, program, or portfolio management

• At least 2 year