Principal Incident Response Analyst

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

As a Principal Incident Response Analyst at Elastic you are one of the front-line defenders for ensuring we are delivering safe and secure products and services to our customers, users, and fellow Elasticians. You will be responsible for reviewing and responding to alerts across a wide variety of sources that include multiple cloud providers, CI/CD environments, SaaS services, user workstations, and much more. Elastic is distributed globally by design, and we model our response practice around that same concept; enabling domain experts to respond with oversight from the Incident Response team and relying on you to provide oversight and guidance to these experts. You’ll also dive in and provide support in identifying what happened, who did it, when, and where to ensure we’ve accurately secured our environment during and after security events. If doing all of this with the Elastic Stack excites you, then we’d love to meet you!

What you would be doing:

• Review and respond to alerts generated from our Elastic Detection Engine and other monitoring sources
• Provide feedback to the Threat Detection team to improve the quality of detections by identifying false positives, enrichment opportunities, and automated response possibilities
• Conduct analysis on SIEM and/or endpoint logs during complex investigations
• Develop and document innovative approaches to detect, respond to, and eradicate advanced threats and improve overall time to respond
• Identify the root cause of events and collaborate with teams to remediate any identified control gaps or failures
• Oversee and coordinate response activities that span multiple teams and products to ensure comprehensive remediation and sufficient mitigation of any identified gaps in security posture
• Mentor team members across the company, junior and senior, in modern incident response practices
• Work with Incident Response leadership to identify areas for improvement and develop plans to implement those improvements

What you bring along:

• At least 5 years of experience related to security operations / incident response in a complex, global environment. SaaS and cloud experience is a plus.
• Demonstrated ability to solve complex IT and security problems through log and system analysis (Incident Response, SRE, System Administration). If you’ve done this with the help of the Elastic Stack, even better!
• Demonstrated ability to think innovatively about solving critical security problems
• Experience coordinating response activities to resolve IT and security-related problems with the right people in a timely manner
• Strong communication skills, with the ability to make sound decisions with limited information, and embrace challenging the status quo
• Are eligible to work in DoD Impact Level 4 or above cloud service environments

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a comp