Senior Manager, Product Management

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Senior Manager, Platform Product Management

The Platform Product team collaborates with teams throughout the company to build and expand the foundations of Fastly’s internal platform which is the foundation for how all our products are built. 

Customers of the Platform Team are both internal – engineering, finance, ops, other product teams – and external. Our work is fundamentally collaborative. We work closely with Engineering, and we engage with all stakeholders of Fastly’s infrastructure.

We are looking for a Senior Manager who is passionate about shepherding innovation to production reality, enabling customer success, and telling the stories of these journeys to internal and external audiences.  This role will provide the opportunity to work closely with business and technical partners company wide, providing product leadership for the features and interfaces that define the Fastly customer experience - ensuring that it not only meets their needs but also delights them.

As a Senior Manager you will lead the process of defining and driving the roadmap for one or more Fastly product lines.  In this role you will define the long term vision and clear strategy based on solid understanding of customer needs, the strength of the competition, the various growth opportunities and our ability to execute.  

This role requires a solid understanding of the competitive landscape and customer needs; as well as intimate understanding of how Fastly products work at the feature level. Depending on the focus for the role you will work with one or more engineering and business teams and may manage one or more product managers.  

If you are excited by complex problems that require technical depth, collaboration, and interpersonal skills, and are also excited by building a team of like-minded people who can work on such problems, then we strongly encourage you to apply.

What You'll Do:

• Develop a deep understanding of the needs and business objectives of internal and external stakeholders, and engage at a detailed technical level to derive product requirements
• Drive feature prioritization, process improvements, and product requirements to improve product effectiveness and usability over time
• As a product owner of shared services for all products, this role will need to work closely and collaboratively with other product managers to ensure a shared understanding of requirements and facilitate clear lines of communication between other product managers and engineering teams
• Manage the end-to-end product lifecycle of your products, initiatives and technologies including the development and conveyance of the products’ vision through product roadmaps
• Evaluate opportunities, design solutions based on analysis, and work with different internal teams to implement solutions and iterate
• Collaboratively lead cross-functional and distributed teams by building trusted working relationships throughout the company, at all levels of the organizations
• Be the subject matter specialist and evangelist for your product/technologies, internally and externally
• Be the champion for our customers’ interests internally, making and influencing decisions about product features, priorities, functionality, and user experiences with the goal of increasing customer value always at the center
• Collaborate with our product growth & financial analysts to develop and implement pricing, packaging & growth strategies
• Define and monitor product success metrics using data driven goals

What We're Looking For:

• The ideal candidate is a passionate product leader, who is both detail oriented and customer oriented with experience building infrastructure solutions
• 10+ years of experience in a product management role, with a successful track record of designing, building and launching products with real business impact
• 4+ years managing product managers and owning a product line
• Fluency in Agile, experience in human-centered design process
• Knowledge of display advertising technology is preferred, specifically ad serving and/or monetization systems
• Minimum