Operation Support (Maintenance Facilities)

POSITION
Operations Support (Maintenance Facilities)

OUR MISSION
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

OUR VISION
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

OUR CORE VALUES
Curiosity, Respect, Ownership, Ganas, Unity, Equity

ORGANIZATION OVERVIEW
Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 6,000 TK-College students across 29 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

POSITION OVERVIEW
The Operations Support position plays a crucial role in maintaining the functionality, safety, and cleanliness of our facilities. Reporting to the Head of Facilities, this role involves performing a variety of routine maintenance tasks across multiple fields, including carpentry, electrical, HVAC, plumbing, and general upkeep. The ideal candidate is detail-oriented, proactive, and ready to support emergency facility needs when required.

ROLES & RESPONSIBILITIES

Building Maintenance and Repairs

• Perform painting, remodeling, and refurbishing tasks as needed to keep facilities in optimal condition
• Conduct basic plumbing repairs, such as fixing leaks and replacing fixtures
• Repair and maintain flooring, ensuring safe and clean surfaces
• Complete minor electrical repairs, such as replacing outlets and repairing light fixtures

Facilities Setup and Preventative Maintenance

• Assist with setting up workstations and office spaces for new employees, ensuring equipment is properly arranged and functional
• Perform regular preventative maintenance on building systems and equipment to reduce downtime and improve facility longevity

Lighting and Emergency Support

• Replace light bulbs for both interior and exterior areas as necessary to maintain proper lighting
• Provide on-call maintenance support for emergency facility issues, responding quickly to address urgent repairs

Exterior Property Maintenance

• Maintain and enhance the exterior grounds, ensuring they remain clean, safe, and visually appealing
• Remove graffiti and maintain entryways, including the upkeep of cigarette receptacles and other public areas

Daily Cleaning and Upkeep

• Manage daily cleaning tasks, including trash removal, restroom restocking, and regular cleaning of floors (sweeping, mopping, vacuuming)
• Disinfect shared surfaces like tables, counters, handrails, water fountains, and vending machines
• Polish floors and clean elevators to ensure all high-traffic areas remain welcoming and sanitary

This job description is not exhaustive and may be subject to modifications based on organizational needs.

QUALIFICATIONS

• High school diploma or equivalent is preferred but not required
• 2-5 years of hands-on experience in facilities maintenance or a related field
• Basic knowledge and skills in electrical, plumbing, carpentry, and general maintenance tasks
• Familiarity with HVAC systems and preventative maintenance practices is a plus
• Ability to work independently with minimal supervision, demonstrating proactive problem-solving skills
• Strong communication skills with a customer service orientation; able to interact professionally with staff and external vendors
• Highly organized, detail-oriented, and able to manage multiple tasks efficiently
• Valid driver’s license with a clean driving record required

Physical Requirements and Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, bending at the waist, reaching overhead, crouching, squating, and/or crawling; and significant fine finger dexterity. Generally the job requires 20% sitting, 80% walking &