Director, GDC Global Communications Marketing

Make an impact with NTT DATA
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Your day at NTT DATA

As the Director, GDC Global External Communications, you will play a pivotal role in shaping and executing communication strategies for the Global Data Centers division of NTT DATA. The Global Data Centers division has a presence in APAC, Americas, India, Europe, Middle East & Africa, and this role will be responsible for guiding the Global Data Centers’ key messaging and business narrative through key external communications channels. This role will be responsible for all message development, crisis communications, executive communications, media and analyst relations, as well as digital and traditional communication initiatives, and will be required to collaborate cross-functionally to ensure consistent messaging across all touchpoints.

This role is critical to the data center division as we are working diligently to expand our reputation and awareness across the data center industry and into the broader technology community. This person will work closely with marketing leadership and business leaders to develop and execute a comprehensive communications strategy to increase our media engagement and brand identity globally.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and implement comprehensive external communication strategies aligned with the company's objectives and values.
• Develop and deliver ongoing messaging and POV topics that are relevant to the data center industry and drive our media engagement strategy.
• Create and manage a speaker’s bureau and work closely with teams to drive consistent messaging and promotion through speaking opportunities.
• Drive media engagements working with internal teams and external agencies to deliver news and awareness across all media channels.
• Build and maintain relationships with key media outlets, journalists, bloggers, and industry influencers to secure positive coverage and manage crisis communication when necessary.
• Oversee the creation of press releases, media kits, and other materials for distribution to relevant media channels.
• Collaborate closely with cross-functional teams outside of marketing, including human resources, global data center teams, and executive leadership to ensure consistent messaging and alignment of communication efforts.
• Ensures that all external communication activities adhere to legal and ethical guidelines, industry standards, and best practices.
• Track metrics to assess the impact of external corporate communication efforts, tracking media coverage, sentiment, and audience engagement. Provides regular reports to leadership, offering insights and recommendations for continuous improvement.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Significant knowledge of corporate communications strategies that will influence client behavior.
• Strong existing relationships with media outlets and journalists, with skills in outreach and media management.
• Exceptional written and verbal communication skills, with a keen eye for detail and the ability to craft clear and compelling content/messaging to various audiences.
• Proficiency in using communication tools and platforms, including social media management, content creation, and analytics.
• Strategic thinker with the ability to translate business goals into effective communication strategies.
• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Creative mindset and a passion for staying up to date with industry trends and emerging communication technologies.
• Excellent abilities to make decisions in a changing environment and anticipate future needs.
• Able to be highly confidential.
• Able to work successfully in a team environment.
• Manages stress and/or fast pace effectively.

EDUCATION & EXPERIENCE

• Minimum 5-7 years of experience in communications or public relations roles, with a proven track record of successful communication campaigns.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field (master’s degree preferred).
• Experience with marketing, web, CRM and ABM intent tools (Eloqua, Demandbase, Terminus, Ceros, Unbounce, Salesforce, Adobe)

PHYSICAL REQUIREMENTS

• Remain stationary for long periods of time
• Operate computer, peripherals,