Assistant Community Manager [Part-Time]

Description

Now Hiring: Part-Time Assistant Community Manager (Multiple Locations!) 

Do you love connecting with people, solving problems, and creating a sense of community? We’re looking for an enthusiastic Part-Time Assistant Community Manager to join our team and help make our apartment communities the best places to live!

About the Role
As a Part-Time Assistant Community Manager, you’ll be the right hand to our Community Manager—helping with day-to-day operations across multiple beautiful apartment communities. Every day brings something new! From welcoming residents and coordinating events to managing leasing tasks and keeping operations running smoothly, you’ll play a key role in making residents feel at home.

What You’ll Do

• Support the Community Manager in daily operations at multiple properties
   
• Assist with leasing tours, resident communications, and renewals
   
• Manage administrative tasks like rent collection, reports, and vendor coordination
   
• Maintain high standards for customer service, organization, and follow-through
   

What We’re Looking For

• Friendly, outgoing personality with excellent communication skills
   
• Strong organizational and multitasking abilities
   
• Previous experience in property management, hospitality, or customer service preferred
   
• Proficiency with Microsoft Office; knowledge of property management software a plus
   
• Reliable transportation and flexibility to travel between nearby communities
   

Perks

• Competitive hourly pay + leasing/renewal bonuses
   
• Opportunities for growth within our expanding property management team
   
• Work in a supportive environment that values teamwork, creativity, and community
   

Be Part of Something Great!
If you’re passionate about people and thrive in a dynamic, fast-paced setting, we’d love to meet you! Join us in creating vibrant communities where residents love to live.

ACC offers competitive pay, 401K, paid time off, & bonus opportunities! 

Essential Duties

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to all interested prospects.
• Greet aft walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and all maintenance requests in a timely manner.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertification's, and renewals.
• Generate, distribute, and monitor renewal notices and follow up accordingly.
• Coordinate and process all lease paperwork for all move in and move outs.
• Collect payment of rent according to company procedures and policies.
• Assist in the attention to all delinquency matters and reporting as need be.
• Maintain strong resident relations while continuing to enact company and community policies.
• Assist Community Manager in resident relations.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Record and document all resident correspondence as appropriate.
• Report and document all accident and emergency situations to the Community Manager in a timely manner.
• Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
• Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
• Understand, maintain, and stay up to date on assigned property(s) description and classification.
• Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.

Requirements

Knowledge, Skill & Ability Requirements

• High School diploma or equivalent required.
• Previous customer service experience required.
• 1-2 years of leasing or property management experience preferred.
• Knowledge and experience in office or clerical setting.
• Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Experience with Onesite software is a