Restaurant Lead Host at The Shed (FT) | The SOMM Hotel and Spa

Restaurant Lead Host at The Shed (FT) | The SOMM Hotel and Spa
Guests know they’ve chosen the right place to dine the moment you welcome them in. You are responsible for greeting and seating guests while maintaining the flow of service. Restaurant Hosts create a positive and helpful introduction to our guests’ dining experience.
Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Range: $22
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks:
• Lead Host Job Duties

1. Guest Relations & Customer Service

◦ Greet and welcome guests promptly and warmly.

◦ Manage reservations and waitlists using POS or reservation software.

◦ Handle guest complaints or special requests professionally.

◦ Ensure guests are seated efficiently and courteously.

2. Team Leadership & Training

◦ Overlook, train, and support other hosts/hostesses.

◦ Delegate daily tasks (e.g., seating rotation, cleaning schedules).

◦ Lead pre-shift meetings or coordinate with management on daily expectations.

◦ Serve as the main point of contact between the front desk team and other departments.

3. Seating Management & Flow

◦ Maintain an accurate floor plan and table rotation chart.

◦ Balance server sections for optimal coverage.

◦ Monitor dining room status and adjust seating plans to maximize efficiency.

◦ Communicate with kitchen and waitstaff to prevent seating bottlenecks.

4. Administrative & Operational Tasks

◦ Manage reservations, cancellations, and special events in the system.

◦ Track guest counts and update shift reports.

◦ Assist the MOD on any related tasks

◦ Maintain cleanliness and organization of the host stand and entrance area.

5. Communication & Coordination

◦ Coordinate closely with servers, bussers, and management.

◦ Notify staff of VIPs, allergies, or special guest needs.

◦ Ensure smooth transitions between seating and dining experiences.


The Nitty Gritty
• 1 year prior food service host experience preferred
• Necessary State Food Handler’s License(s)
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.


Where you'll work:
In the new heart of Woodinville the beauty of the Pacific Northwest meets its newest destination, The SOMM Hotel and Spa. The SOMM is set to be the centerpiece of a 20-acre master-planned development in Woodinville, Washington.
The SOMM Hotel and Spa is a 164-room luxury hotel that will offer a blend of upscale accommodations a