Associate IT Director, Business Relationship Manager (BRM)

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role at Baxter

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

The role of the Business Relationship Manager is to provide technology strategy and leadership for the business and ensure alignment with business strategy. This role works with various levels of business leadership to shape the digital strategy and value proposition of the company, while engaging in major initiatives that drives business growth and advocating how new technologies can improve the company´s speed, agility, productivity, and innovation advantage.

The scope of a BRM is typically at a division level within our multiple business segments.

What you'll be doing

• Accountable for all aspects of IT services either provided and handled within the IT segment team or provided from any other group within the entire IT organization.
• Develop and drive IT strategies to align with a high impact business agenda supporting the business segment, including the integration points between this function and other functional IT partners.
• Accountable for relationships with business segment partners.
• Collaborate with vendors, industry consultants and senior company management to define information needs, develop cases and priorities, sustain service levels, and proactively leading business demands.
• Be a trusted advisor on helping the business to construct relevant business cases for vital investments and the required change management activities that the business will be required to perform for success.
• Understand and anticipate the direction of the business segment, find opportunities based on the capability needs and make recommendations to support the desired future state outcome.
• Initiate and maintain a Function/Business Area capabilities roadmap by keeping current with technology advancements and digital innovations within the subject matter area
• Become a leader with vision by introducing different ways that technology can improve value in our pursuit operational improvements and revenue growth.
• Handle partner concerns process accordingly when delivery of services falls outside of the SLA.
• Maintain a deep knowledge of the latest market and technology trends related to our industry and particularly to the business segment supported.
• Connects with other product owners and managers to keep alignment between product roadmaps and business needs.
• Lead spend and IT investments according to plan and ensure timely work you're doing during budget and forecasts processes.
• Handle the demand and associated portfolio of technology investments for the business segment and/or division.
• Work with senior leaders to evolve culture and interpersonal behavior, elevating IT into a strategic partner.

What you'll bring

• A bachelor’s degree in business or a related field such as technology, economics, computer science, data management, communication, marketing or statistics.
• 10+ years’ experience working with business leadership in creating measur