Jobs and Careers

Sr Manager Oracle Cloud Support & Development

United Statesfull_timeVerifiedPosted 16 Jan 2025

About the role

Overview

The Sr Manager Oracle Cloud Support & Development, will provide leadership, influence, and establish best business practices through solid design decisions, processes and tools, as well as perform hands-on tasks required as an administrator and technical resource of the Pediatrix Oracle Fusion Cloud Platform.

Responsibilities

The individual will be responsible for reviewing and enhancing all aspects of the platform to support business needs with a focus on performance, scalability and quality. Candidate will act as technical subject matter expert for the team to provide the functionality required by the business in a timely manner.They will work with third party vendors and Oracle Managed Services teams as needed.

Responsibilities:

Provide leadership for projects and initiatives related to the Oracle Cloud platform.
Train and provide knowledge transfer to IT Platform and IT Business Senior Analyst.
Provide subject matter expertise in currently implemented Oracle Fusion Cloud ERP Modules GL, AP, FA, CM, Procurement, Projects and EPM Budget and Planning.
Provide implementation support for any future Oracle modules management might deploy.
Triage supports tickets and works with business partners to mitigate overall impact, identify root causes and design strategies for long term solutions.
Provide solution design, business process analysis and integration as it relates to Oracle Cloud ERP and EPM.
Assist in conducting functional design workshops for finance and accounting workflows.
Experience with designing/maintaining test scripts and supporting business users through quarterly regression testing.
Experience with fast formulas, finance extracts, General Ledger allocations, Journal approval workflow
Familiarity with developing reports utilizing the BI Publisher, OTBI and SmartView reporting tools.
Experience with documenting and maintaining instance configuration.
Work with external partners to prioritize escalated support tickets and manage implementation and promotion of fixes from development to production and facilitate knowledge transfer to business partners.
Work with external partner to facilitate automated Cloud ERP regression testing and promotion to production instance.
Understand and conceptualize data flow and system interdependencies from systems and tools to customer facing UX.
Establish a data driven framework to support external audit. Familiarity with the Risk Management module.
Present critical data in a format that is immediately useful to answer specific questions or improve system performance.
Produce written and verbal presentations to share insights and recommendations to audiences of varying levels of technical sophistication.

Qualifications

Education:

Bachelor’s degree in computer science, Information Management, Industrial Engineering, Statistics or a related field

Experience:

5+ years hands-on experience with Oracle Fusion
7+ years of ERP and EPM support and maintenance
7+ years of combined experience in software platforms implementation, management, and support
Experience driving large scale changes across diverse systems with large impacts on business, cost reduction, improved productivity or risk reduction.

Skills:

Demonstrated ability to drive scalable technology solutions that deliver business results.
Capable of working independently, taking initiative with minimal supervision yet can participate as a team member with a willingness to help where needed.
Expertise in optimizing accounting procedures with Oracle Cloud – Chart of Accounts crosswalk, Monthly/Quarterly/Annual close
Excellent analytical and problem-solving skills.