Senior Software Engineer / SRE (Observability Focus)

This is a remote position.

What You'll Do

• Support platform reliability, monitoring, and continuous improvement across internal systems.

• Work in Kubernetes-based environments, deploying, operating, and monitoring containerized applications.

• Build and maintain observability solutions, with a focus on DataDog (APM, metrics, logging, and tracing).

• Configure dashboards, alerts, and monitoring for microservices-based architectures.

• Integrate observability tools into AWS environments and CI/CD pipelines.

• Automate monitoring and operational tasks using scripting (Python preferred).

• Install and configure DataDog agents and integrations, managing API keys and secure configurations.

• Manage user roles and access controls within observability platforms.

• Lead maintenance efforts and platform improvements while proactively driving reliability, scalability, and performance.

What You'll Need

• Strong proficiency in Python, JavaScript (Node.js), or Java.

• Hands-on experience with API integrations (designing, consuming, and integrating).

• Strong experience working in Kubernetes environments (deployment, operations, and monitoring).

• Experience with DataDog (preferred) or similar tools (Prometheus, Grafana).

• Ability to configure dashboards, alerts, and APM (tracing, metrics, logging).

• Experience monitoring containerized and microservices architectures.

• Hands-on experience with AWS.

• Experience integrating observability tools into cloud environments.

• Experience integrating observability into CI/CD pipelines.

• Ability to automate monitoring and operational tasks using scripting (Python preferred).

• Experience owning and operating an internal engineering platform.

• Demonstrated ownership of reliability, scalability, and performance.

• Proven ability to proactively lead maintenance efforts and platform improvements (not just reactive support).

• Ability to work with JST time zone overlap.

• Familiarity with Go (Golang).

• Experience with additional observability tools such as New Relic, Dynatrace, Elastic, or Splunk Observability.

• Be part of a remote-first organization where flexibility is embraced.

• Work and learn alongside talented engineers and technology leaders.

• Explore opportunities to learn and grow through technical and non-technical training programs.

• Gain global exposure by working on products with international teams and clients.

• Attend virtual and in-person international technology conferences to expand your knowledge and network.