INVESTIGATION SPECIALIST II - 79000793
State of FloridaAbout the role
Requisition No: 854094
Agency: Business and Professional Regulations
Working Title: INVESTIGATION SPECIALIST II - 79000793
Pay Plan: Career Service
Position Number: 79000793
Salary: $1,701.23 - $1,798.23 Biweekly
Posting Closing Date: 06/13/2025
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Division of Florida Condominiums, Timeshares and Mobile Homes
Investigation Specialist II
Position Number: 79000793
Hiring Salary: $1,701.23 - $1,798.23
**Open Competitive**
Our Organization and Mission:
The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.
The Work You Will Do:
This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.
Your Specific Responsibilities:
The incumbent in this position is responsible for investigating complaints against condominium, cooperative and timeshare associations. This includes:
- Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;
- Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation;
- Making calls to witnesses, complainants, and respondents to obtain verbal and written statements;
- Preparing written letters to complainants and respondents;
- Preparing detailed investigative reports to outline each allegation that was investigated;
- Maintaining a wide range of general knowledge of Department and other agencies’ function in order to provide referral information to the public as needed;
- Effectively monitor case load to ensure cases are processed in a timely manner;
- Communicating with supervisor on a daily basis.
- Conducts case and non-related case travel.
Knowledge, Skills & Abilities:
- Knowledge of Microsoft Office software.
- Knowledge of investigative techniques.
- Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
- Ability to conduct fact-finding interviews and take statements.
- Ability to collect and analyze evidence.
- Ability to conduct thorough investigations.
- Ability to write accurate investigative reports.
- Skilled with attention to detail and critical thinking.
- Skilled with strong oral and written communication.
- Skilled with customer service etiquette.
Minimum Requirement:
- Two years of investigative experience;
- Two years of experience in researching and analyzing statutory issues.
Preferred:
- Bachelor's Degree from an accredited college or university; OR
- Associate's Degree from an accredited college or university and two years of investigative experience;
- Who are bilingual in both English and Spanish.
The Benefits of Working for the State of Florida:
“Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- State of Florida retirement package
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