Growth Strategy & Operations Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Growth Marketing Strategy & Operations Analyst, you’ll turn data into actionable insights to help optimize our demand engine. You will keep a pulse on Sales Development key performance indicators and be an authority in key areas of our performance, using your insights to guide strategic decisions, fine-tune go-to-market strategies, and help leadership address important business challenges. You’ll also support our annual planning process, regular business reviews, and play a role in representing Sales Development cross-functionally. This position will blend data expertise, critical thinking, and hands-on problem-solving to make an impact.

 

This position is an individual contributor role reporting to Sr. Director, Growth Insights & Analytics.

 

Responsibility

• Use SQL to build data sets from Snowflake and assist with custom or manual reporting when needed

• Handle troubleshooting to keep data accurate and insights actionable

• Perform regular and ad-hoc analyses to monitor lead health and impacts to pipeline performance

• Support run-the-business reporting for QBRs, annual planning, and OKRs

• Contribute to strategy development across Sales and Marketing pipeline efforts, balancing big-picture strategy with what can drive impact now

• Work across Sales, Marketing, Finance, and Analytics teams on complex projects and initiatives, helping ensure alignment and clarity on goals and deliverables

• Assist cross-functional teams by providing tools and insights to support data-driven decisions

• Handle moderately complex deliverables by gathering requirements, aligning collaborators, and driving data-driven decision-making processes

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree in a business or quantitative field
• 2+ years of experience in Business Intelligence or Marketing Analytics roles
• Fluent in SQL, with knowledge of relational databases and data warehouses

Preferred

• Experience in a SaaS company
• Experience with Tableau, Power BI, or other analysis tools
• Experience working with senior leaders
• Comfort working in fast paced environments
• Expertise managing large datasets
• High degree of intellectual curiosity

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

 

Based on applicable legislation, the below details pay ranges in the following locations:

 

Washington: $89,400.00 - $122,125.00 base salary

 

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

 

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension progra