Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year    
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Flight Operations Quality Assurance (FOQA) program manager position will oversee the FOQA and LOSA Program.  This position will interact with company managers, union representatives and the FAA. 

Job Responsibilities

• Manage the FOQA program. 
• Prepare/Facilitate all of the FOQA Monitoring Team (FMT) Meetings. 
• Prepare/Facilitate the FOQA Steering Committee Meeting.  
• Maintain the FOQA event database.  
• Maintain parameter definition event sets and coordinate necessary changes with the FMT in addition to maintain a log of any changes that are made. 
• Maintain a FOQA history log of all corrective actions.  
• Track the effectiveness of all FMT Recommendations/Corrective Actions.  
• Track/Trend the top safety issues out of the FOQA program. 
• Create Recommendations to the company from the FMT.   
• Coordinating with relevant operational areas of the organization to ensure FOQA findings are subjected to additional validation and assessment and addressed with appropriate follow-up action.
• Disseminate FOQA information to the PSA stakeholders.  
• Develop and maintain the FOQA documentation (I&O Plan and FOQA MOU).  
• Manage and maintain the Aerobytes program.   
• Create Safety Promotional (Quarterly FOQA Scorecard, FOQA Bulletins, LOSA Bulletins etc.) 
• Interface with the Maintenance Department by reviewing any Maintenance exceedances (Hard Landings, Severe Turbulence or other events as requested). 
• Interface with other departments, FAA and union representatives regarding the programs and safety issues.     
• Conduct various safety promotional presentations to increase the knowledge and awareness of PSA FOQA program and support departmental safety promotional efforts.
• Help maintain the PSA Flight Safety Index. 
• Manage the Line Operation Safety Audit Program (LOSA). 
• Prepare and Facilitate the LOSA Steering Committee Meeting. 
• Responsible for selection and training of pilot observers for the LOSA program.
• Analyze the LOSA data and create a report of the LOSA data to be disseminated to all LOSA stakeholders.  
• Represent PSA Airlines in the Aviation Safety Analysis and Information Sharing Program (ASIAS) working groups. 
• Assist