National Accounts Manager (Northeast)

About RS Group

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

The US&C Corporate Account team is responsible for the company’s largest and most dynamic customers.  Many of these customers are leaders in their industry and have a reach that expands beyond the United States.  The US&C Corporate Account team frequently collaborates with our partners in EMEA, APAC and Mexico on global customers.

 

About the role

Role Purpose

A National Account Manager (NAM) is a critical team member of Corporate Accounts organization and is responsible for the growth and management of high value, multi-site complex corporate customers. The National Account Manage will have responsibility for a portfolio of customers that have a market opportunity of ~$50M annually.

 

Responsibilities

• Engaging directly with customers to establish and nurture long term mutually beneficial executive level relationships
• Understand the customers key business drivers, including significant and emerging trends, risks and opportunities.
• Educate customers about our products and solutions showcasing why RS should be their first choice.
• Develop and execute customer centric sales strategies that meet the customers’ needs and drive growth.
• Negotiate win/win agreements that maximize revenue and gross profit growth
• Collaborate with our corporate and field teams to gain alignment on our strategy and execution for each customer.
• Facilitate relationships with our strategic suppliers so they can be true partners with RS throughout our corporate customers locations
• Developing and delivering executive level presentations both internally and externally.
• This position may travel up to 50% of the time.

 

How I make a difference in this role

This roles core responsibility is to grow revenue and profitability from an assigned list of vertically market focused customers:  As a NAM you will play a pivotal role on our team focusing on establishing and expanding executive level relationships, developing and implementing customer specific strategies, negotiating customer agreements and collaborating with field partners on the execution of the growth plan. 

 

Org Structure

This role reports directly to the Director of Corporate Accounts

 

Candidate Requirements

Essential Skills & Experience

• Experience in planning and implementing corporate account sales strategies
• Experience in corporate/customer relationship management
• Experience negotiating customer agreements
• Experience managing and communicating corporate account strategy throughout an organization
• Excellent written and verbal communication skills
• Dedication to providing great customer service

• Desirable Skills & Experience
• Experience with Salesforce CRM and SAP

Essential Qualifications (Must be evidenced at offer stage)

• Bachelor’s degree in a technical or business-related field with 3 to 5 years’ experience in National Account management.  Knowledge of corporate sales best practices, policies, and procedures.

Equal Employment Opportunity