Customer Account Lead (Southern California/Nevada)

 

Nestlé Professional is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations across the US. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. As a business serving other businesses, we’re focused on performing with speed, service, and precision to cook up delicious ideas for our clients both small and large. Satisfy your appetite for an exciting career at Nestlé Professional.

 

This position is not eligible for Visa Sponsorship.

 

 

 The Customer Account Lead is responsible for achieving targeted operator sales of Nestlé Professional Solutions’ beverage portfolio to accounts within Southern California/Nevada.  The beverage portfolio is comprised of great brands such as Starbucks, Seattle’s Best, Teavana, Vitality, Nescafé and Coffee-mate.

 

The Customer Account Lead will develop and execute each of their account (operator) specific plans in order to meet/exceed established revenue and profit goals. To be successful, efforts within the role must yield measurable results and significant financial advantage to our business.

 

This is a field-based role with a remote home office in Southern California/Nevada region. 

 

Responsibilities:

• Responsible for acquiring additional venues/outlets within existing account base through effective Pipeline Management, ensuring opportunities are in every pipeline stage to achieve territory targets
• Responsible for Net New business within assigned territory
• Effectively utilize Salesforce and C4C system to manage growth opportunities and customer events
• Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) to ensure full compliance throughout all accounts
• Lead joint business planning/business reviews with assigned accounts to meet or exceed contractual service level agreements
• Collaborate with Operations partner to ensure seamless execution of onboarding, training and installation of new venues
• Ensure that customers adhere to brand stewardship and complete assigned quality assurance tasks within assigned territory 
• Lead optimal negotiation and execution of contract approvals and initiatives
• Successfully negotiate profitable agreements/contracts, administer contracts  
• Advise distributors concerning sales and opportunities to ensure stocking
• Effectively manage sales pipeline, identify sales gaps and action plans
• Achieve established sales goals
• Meet established trade spend targets (including deduction management)
• Provide accurate sales forecasts for opportunities in C4C and Salesforce
• Successfully negotiate profitable agreements/contracts
• Maintain an entrepreneurial mindset to develop and implement incremental opportunities
• Effectively launch new products quickly and efficiently utilizing all tools and best practices available
• Update all applicable team members and support teams on a regular basis on all facets of the business

 

Qualifications:

• 6+ years in direct outside sales, B2B or business development experience 
• 6+ years’ experience in market planning, foodservice, hospitality, and/or beverage
• 5+ years negotiating complex agreements 
• Astute financial awareness, including P&L responsibility
• Experience creating professional customer bids and business plans
• High level of customer relationship management techniques
• Ability to articulate business results with a deep knowledge the role has on the business
• Deep industry knowledge of key segments to include, but not limited to: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery 

 

Requisition ID: 310491 

 

The approximate pay range for this position is $100,000.00 to $140,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

 

Nestlé offers performance-based incentives and a competitive