Delivery Management Capability Leader

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Delivery Management Capability Leader

The Delivery Management Capability Leader is a strategic and operational leader responsible for architecting and driving the Scrum Master, Program, and project management capability within the Digital Solutions group. The Capability Leader will lead and evolve the Program, Project and Scrum Master discipline within the firm’s Digital Solutions organization, ensuring a team strategy that proactively aligns with business objectives and 18-month rolling roadmaps.   This leader will ensure that each discipline delivers high-quality, innovative, and standards-driven solutions that support business objectives in an Agile SAFe environment.  This leader will create an environment where team members thrive – combining technical excellence with a culture of continuous learning, collaboration, and innovation.  The ideal candidate will have deep experience building high-performing Scrum Master, Program and Project management teams, capable of managing both complex enterprise engineering and low-code/no-code solutions, and fostering a culture of technical excellence, agility and innovation. The role requires balancing hands-on technical credibility with strong leadership and people's development skills. The role demands visionary leadership, fostering a culture of collaboration, innovation, and continuous improvement, while building robust processes and accountability mechanisms that enable predictable, efficient, and high-quality delivery across all digital initiatives. The Capability Leader is accountable for achieving success metrics, setting discipline expectations, and holding the team to the highest standards of quality and delivery.

ESSENTIAL DUTIES:

Organizational and People Leadership

• Create and execute a comprehensive talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and proactively align with 18-month rolling roadmaps.
• Support planning processes to understand business goals and align future development goals and strategies
• Recruit, build, and inspire a diverse and high-performing team of Scrum Masters, Program and Project managers with the right capability mix for the firm’s evolving portfolio.  This includes fostering career growth through mentoring and continuous learning
• Build and maintain competency frameworks and targeted training programs that drive excellence in Agile delivery and provide accelerated growth for early-career and mid-level developers
• Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality.
• Mentor and empower high-performing teams

Process and Standards Management

• Define and execute the Scrum Master, Program and Project management strategy aligned with the firm’s Digital Solutions vision and SAFe framework
• Document and continuous improvement of delivery processes, templates, and best practices across the development discipline
• Ensure standardized Agile and SAFe practices across all development, ensuring consistency in ceremonies, tools and performance measures
• Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs.
• Lead process audits and champion compliance with regulatory and security requirements.
• Partner with Solution Architecture, Development, QA, Data, and Operations capability leaders to ensure end-to-end delivery efficiency and consistency.

Operational Efficiency and Tooling

• Lead and hold the team accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools.
• Oversee Scrum Master, Program and Project management activities across multiple Agile teams, ensuring predictable delivery and adherence to SAFe principles
• Champion modern delivery management practices including DevSecOps, CI/CD, automated testing, and reusable architecture patterns
• Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration.
• Implement metrics and maturity models to assess and continually improve the capabilities' effectiveness