VP Clinical Operations Care At Home

Tufts Medicine Care at Home
www.careathome.org

Tufts Medicine Care at Home is a leading provider of expert home health, palliative and hospice care. Our team of highly skilled healthcare clinicians work in the home and in community settings, delivering a wide range of cutting-edge clinical and supportive services to children, adults and seniors. Based in Lawrence, we deliver compassionate care to more than 100 communities throughout the Merrimack Valley, northeastern Massachusetts and southern New Hampshire.

Mission
Empower people to live their best lives by reimaging healthcare, advancing knowledge and pioneering discovery.

Job Overview

This position serves as a key member of the senior management team to provide leadership, analysis, planning and support, and to ensure all programs within the home health and hospice divisions provide high quality care and meet the mission in compliance with all applicable laws and regulations. Responsible for the clinical provision of care and the patient/family experience within the certified programs of home health and hospice. Leads the development and building of clinical teams and clinical expertise across the enterprise. Identifies opportunities and needs within the organization as well as partnering with Tufts Medicine system leaders to support the overarching goals of care in the home.  Participates on committees and taskforces internally and externally as well as assumes chairmanship as assigned. Responsible for the planning, directing, strengthening and evaluation of all certified services in the domains of the clinical services including the financial, quality outcomes, and patient experience within Tufts Medicine Care at Home. In concert with governing, regulatory, and accrediting bodies, and in collaboration with managers, physicians and clinical leaders, establishes safety and quality standards of practice, fosters cooperative working relationships, and develops policies and procedures to govern functions.

Job Description

Minimum Qualifications:

1. Master’s degree in Nursing, Community Health, Business Administration, or Healthcare Administration.

2. Registered Nurse (RN) license.

3. Five (5) years in progressive advanced leadership within home care or acute care setting with strong emphasis on home care experience with demonstrated success in directing high performance teams.

4. Demonstrated knowledge of home care and hospice regulations, state and federal licensing requirements, and clinical practice guidelines (state and federal).

Preferred Qualifications:

1. Master’s in Business Administration (MBA).

2. Seven (7) years in progressive advanced leadership within home care, hospice with strong emphasis on home care experience and/or innovation within other care settings with demonstrated success in directing high performance teams.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Serves as clinical operations leader for Home Health and Hospice, in addition to serving as CNO for CAH on a TM system level.

2. Develops and implements improvements to operations and care/service delivery models to enhance efficiencies, cost position, customer service and quality of care.

3. Responsible for the planning and directing of the clinical, business and operation plans of home health and hospice services, to provide quality, effective, compassionate, cost effective, care with measurable and supportive outcomes.

4. Responsible for the planning and execution of approved operational and capital budgeting of the service line.

5. Responsible for the overall financial planning and assessment of expenditures of clinical operations to related volume of activity, in conjunction with key finance and agency leadership to ensure financial stability.

6. Responsible to ensure compliance with all local, state, federal, and accrediting requirements.

7. Strengthens existing certified services and develops innovative home health and hospice programs and services in response to strategic opportunities. Nurtures and builds client (internal and external) relationships building on trust and credibility of the services.

8. Preserves and strengthens agency’s niche as a home health and hospice provider to grow presence and reliability in the home care space and market share.

9. Defines qualifications, responsibilities, and function