Staff Product Designer, Security

About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity
We are excited to be hiring a Staff Product Designer with a deep passion for creating exceptional user experiences, specifically within the security domain. As a strategic designer, you will be a critical player in shaping the security features and customer journey at Kandji. Reporting directly to the General Manager of Security Products, you'll partner with a team of talented product managers, engineers, and designers, driving innovation and technical excellence. Your expertise will be instrumental in defining and executing the design strategy for our macOS-centric security offerings.

How You Will Make a Difference Day to Day

• Design and document user flows, wireframes, high-fidelity mockups, and prototypes that enhance the user experience, focusing on critical security features and user journeys.
• Use data-driven insights, including user research, analytics, and customer feedback, to inform design decisions and create user-centered security solutions.
• Advocate for the end-user by ensuring every design decision improves usability, accessibility, and the overall security experience.
• Collaborate closely with product managers, engineers, and other designers to iterate on design concepts and refine the security user experience.
• Dive deep into user needs and workflows, identifying opportunities to streamline processes and simplify complex security interactions.
• Participate in user research activities, such as usability testing and customer interviews, to validate design decisions and iterate based on feedback.
• Maintain a high standard for design quality and consistency, ensuring all deliverables align with our overall product vision.
• Balance big-picture thinking with attention to detail, ensuring that every aspect of the security user experience is thoughtfully crafted.
• Embrace a hands-on approach, whether you’re conducting user research, defining micro-interactions, or collaborating on UI components.
• Thrive in a collaborative, ego-free environment where feedback is welcomed and every team member is encouraged to contribute to the overall success of the product.

Minimum Qualifications

• 7+ years of experience designing user-centric experiences across responsive web, with a portfolio demonstrating your design thinking and process.
• 3+ years of experience designing products in the SaaS Security space.
• Strong expertise in Figma and other UX/UI design tools, with experience in creating and contributing to design systems.
• Proven experience in improving critical aspects of the user journeys.
• A deep understanding of UX design principles, including accessibility and usability standards, particularly within complex or enterprise-level applications.
• Strong collaboration skills with a track record of working effectively with cross-functional teams, including product managers, engineers, and other designers.
• Excellent communication skills, with the ability to clearly articulate design decisions and advocate for user experience improvements.
• Required to work on-site 5x a week in our Miami office (Coral Gables).

Preferred Qualifications

• Expansive knowledge of macOS security technologies and protocols.
• Experience with Apple Device Management and adjacent technologies.
• Familiarity with network applications security and secure coding practices.
• Experience designing for SaaS platforms with a focus on optimizing the customer journey and internal business workflows.
• Familiarity with creating, implementing, and mana