Senior Commercial Data Operations Manager

SUMMARY: 

We are seeking a detail-oriented and results-driven pharma commercial data professional to support the commercial efforts for CABOMETYX through effective data management and operational excellence. This role is responsible for collecting, validating, and managing data that drives business insights, supports sales, marketing, market access, patient support programs and ensures the smooth operation of commercial activities across the organization. The ideal candidate will have a deep understanding of pharmaceutical data, commercial operations, and experience collaborating with cross-functional teams to maximize data accuracy, efficiency, and utilization. This is a highly cross-functional role that will interface with Market Access Leaders, Trade Channel Partners, Internal IT and Operations teams, and several Data Vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Data Management & Governance
  • Oversee the collection, validation, and management of commercial data spanning trade channel operations, sales and marketing operations, market access initiatives, patient support programs and syndicated data sourcing
  • Ensure accuracy and completeness of such commercial data assets
  • Drive data governance policies and SOPs for contracts and regulations governing such commercial data
  • Drive the integration and maintenance of commercial data platforms, such as MDM systems, data lakes, marketing cloud and other related data repositories
• Data Quality & Reporting
  • Develop and maintain processes for data cleansing, enrichment, and validation to ensure high data quality across the commercial organization.
  • Collaborate with IT and data analytics teams to automate data pipelines and improve data workflows.
• Cross-functional Collaboration
  • Work closely with sales, marketing, finance, and customer operations teams to understand their data needs to for driving actionable insights.
  • Partner with market access teams to ensure that commercial data supports ongoing operational activities in relation to rebates, contracts and pricing etc.
• Systems & Tools Management
  • Manage commercial data tools and platforms (e.g., Datawarehouse, Tableau) that enable insights and analytics, working with IT and vendors to maintain and enhance these systems.
  • Lead projects related to new system implementations, upgrades, and integrations to ensure smooth adoption and alignment with business needs.
• Project Management & Process Optimization
  • Lead and participate in cross-functional projects aimed at optimizing data operations, improving data accessibility, and enhancing commercial processes.
  • Identify and implement improvements in data processes to streamline workflows and increase operational efficiency.

EDUCATION/EXPERIENCE/SKILLS:

Education:

• BS/BA degree required, MBA strongly preferred.

Experience:

• 5+ years of commercial operations consulting or direct commercial operations experience in the biotech, pharmaceutical, or medical device industries.
• 2+ years oncology experience strongly preferred.
• Oral specialty drug experience strongly preferred.
• Past experience with multiple commercial data types, including trade channel data aggregation, EMR claims data, syndicated/third party data, as well as personal and non-personal promotional data, is strongly preferred.
• Hands on experience with industry standard data offerings (from IQVIA, Symphony, OneKey, and such)
• Prior commercial data analytics experience a plus.

Knowledge/Skills/Abilities:

• Deep understanding of pharma trade channel data and various syndicated data sources
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau).
• Experience with data automation tools and techniques (e.g., SQL, Python).
• Excellent organizational and analytical skills
• Strategic thinker and relentless problem solver.
• Excellent written and verbal communication skills
• Excel, Access, and other database experience
• Knowledge, familiarity, and comfort with Veeva CRM
• Ability to review and process information from multiple sources.  Must be able to identify operational weakness and implement correction action/plan.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this posit