Senior Project Delivery Manager

Our How and Why: In a world where technology constantly evolves, every organization and individual is driven by a core purpose. Despite the vast potential AI holds, its true intelligence remains largely untapped, confined by conventional strategies that fail to break through complexity. At Green Irony, we commit to challenging the status quo, turning AI into Actual Intelligence to solve technology’s biggest problems and redefine what's possible.

You are a visionary Senior Project Delivery Manager, adept at leading complex projects, enhancing team efficiency, and surpassing client expectations. But it's rare to find a position that maximizes your capabilities and champions innovation. Therefore, if you're ready to leverage your experience and drive transformative success, join Green Irony to bridge aspiration and reality, achieving outstanding results together.

The Senior Project Delivery Manager at Green Irony is a strategic leader responsible for ensuring the successful delivery of complex software projects with a focus on client satisfaction and transformative results. You’ll oversee cross-functional teams, manage client relationships, and ensure that both business and technical goals are met, blending agile and traditional methodologies to ensure optimal outcomes. This role is integral to Green Irony's commitment to excellence and innovation.

Roles & Responsibilities

• Ensure flawless planning, execution, and delivery of complex software projects, orchestrating resources, finances, and deliverables seamlessly.
• Represent Green Irony in front of key client stakeholders, delivering presentations that build confidence and inspire trust.
• Provide strategic oversight across multiple complex projects, ensuring alignment with client objectives and organizational goals.
• Collaborate with sales/VP Delivery on contract lifecycle management, especially those nearing expiration, and identify further client opportunities.
• Handle the end-to-end delivery process, employing both agile and waterfall methodologies as appropriate.
• Closely manage software project scope, timeline, budget, and client dependencies, ensuring excellent execution and proactive risk management.
• Foster a strong delivery-focused culture within the team, ensuring proactive collaboration and ownership of the project's success.
• Establish and track key delivery metrics and outcomes.
• Effectively manage client escalations with a focus on delivering strategic, win-win solutions that maintain client trust and satisfaction.
• Drive delivery-centric discussions and strategies, prioritizing customer success and the potential for repeat business.
• Provide executive-level reporting on project status, financials, and client satisfaction metrics.
• Review Statements of Work and create change requests to update and extend project scope.
• Champion value delivery to clients through Green Irony’s Salesforce Delivery tools and financials, focusing on accountability and accurate invoicing.
• Foster a delivery culture working effectively with clients from diverse sectors, ensuring success in complex IT solutions.

Adaptive Skills

• Efficient Planning & Prioritization: Manages time and adopts flexible project delivery methodologies, with a focus on delivering tangible outcomes.
• Organized Execution & Calm Problem-Solving: Effectively navigates the complexities of delivery management under pressure
• Effective Communication & Stakeholder Engagement: Drives clear and impactful communication across all levels of project delivery stakeholder groups.
• Resource Management & Delegation: Optimizes delivery resources across multiple projects to ensure successful outcomes.
• Informed Decision-Making & Commitment: Demonstrates a strong delivery focus in decision-making while upholding commitments

Qualifications

• Minimum of 8 years of experience, with an emphasis on customer satisfaction, relationship-building, and proven delivery leadership leading to repeat business.
• Bachelor’s or Master’s degree in Business, IT, or a related field.
• Proven experience managing delivery teams daily as part of the SDLC lifecycle, with a strong command of both agile and more traditional project management practices.
• Experience in a consulting environment with demonstrated delivery success across various technology platforms and client industries.
• Experience in managing cross-platform delivery, especially with Salesforce and MuleSoft, is preferred, but a demonstrated ability to adapt and quickly learn new technologies is equally valued.
• Excellent communication and presentation skills, with an emphasis on cultivating long-term relationships with various organizational stakeholders and