Analytics and Insights Analyst

Insights Analyst

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

We seek an Insights Analyst, Operations to join a highly collaborative and fast-moving team responsible for delivering the Accelerate Pathways services. You will be part of a team to report on our lead to conversion funnel and be able to drive the analysis for understanding our learner journey, identifying data drive opportunities for increased persistence and building automated reports.   We are proud of our inclusive workplace that celebrates our differences, embraces learning, and supports innovation.  

 

Key Responsibilities / Skills

Has an understanding of Pearson’s functional roles (Portfolio, Production, Technology, Sales & Marketing) that rely on Product Data (with a deep understanding of one or two), and a working knowledge of various consuming systems that import the data.

Serves as a Data Steward for one or more functional roles, including hosting Stewardship meetings, authoring Business Glossaries, and gathering data needs from and communicating data updates to key business stakeholders. 

Performs product data related root cause analyses in support of other product, data and technology teams.

Able to prioritize and drive large-scale data projects through to completion. Sometimes conceives new projects in support of Accelerated Pathways vision and goals.

Facilitates the gathering of requirements and other documentation in support of product data; Accountable for global product data; ensures Pearson’s product data are valid, accurate, complete and timely.

Demonstrates a working knowledge of how to complete the most requested data queries via Google Big Query or Tableau or other coding languages.

Socializes and enforces Pearson’s Product Data Governance rules; advocates for a culture of Data-Informed decision making across all functional roles in the company.

Advanced abilities in Microsoft Excel, including Pivot Tables and VLOOKUP, Comfortable with Microsoft Teams. Facility with the Web Version of Tableau.

 

Key Requirements and Attributes of the Insights Analyst, Operations

• Curious, inquisitive, and eager to learn, a contagious can-do attitude.
• Confident, enthusiastic and results driven, a recognized evangelist of the importance of data.
• Good understanding of KPIs and other data points in support of overall data quality
• Comfortable balancing priorities; Able to manage multiple concurrent projects.
• Willing to work independently or collaboratively (as part of a cross-functional team), building consensus both horizontally and vertically.
• Flexibility to work with an international team across multiple time zones.
• Experience managing internal and external stakeholders.
• Detail oriented, possessing concise and communication skills.
• An independent mindset and ability to work autonomously with a minimum of direction.
• Great organizational and communication skills
• Flexible to changes and new ways of working.
• Demonstrated ability to work with diverse stakeholders of varied cultural backgrounds.
• Degree (or equivalent) preferred.
• Highly collaborative in nature and excited to thrive in team environments.

 

Key Attributes

Accountability and Ownership – You take ownership and accountability for targets and drive achievement through effectiveness and motivation to succeed. You demonstrate sound judgement and make decisions that balance a variety of factors taking into consideration set goals. You solve problems by using multiple sources to evaluate information and help create innovative solutions to problems.

Building Partnerships – You identify opportunities and take action to build strategic relationships between your area and other teams, departments and organizations to help achieve business goals.

Communication and Collaboration – You are able to clearly convey information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them to understand as well as retain the message. You have great collaboration skills and can work effectively across teams regardless of reporting lines.

Aligning Performance for Success –