General Manager Territory

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day

• 401(k), eligibility after one year of service

• Employee stock purchase plan

• Tuition reimbursement

JOB SUMMARY

The General Manager Territory (GMT) is responsible for marketing in the field and efficient daily operation of the branch office, including operations, product sales, service, and safety in accordance with Apria’s objectives.  This role has full P&L responsibility for their profit centers, including both revenue and operating income.  In addition, the GMT will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Full P&L responsibility for profit center(s) including both revenue and operating income.
• Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
• Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, develop impactful territory plans and strategies, and achieve sales results.
• Responsible for achieving key focus product starts budget and for cash collections.
• Utilizes technology and tools to their fullest capabilities in order to drive sales growth and optimize performance at the branch.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins. 
• Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and sales. 
• Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
• Monitors key performance indicators and is responsible for implementing corrective measures.
• Assists in the development of budgeted sales goals and ensures sales goals are attained. 
• Make sales calls and track them using the call log.
• Identify high potential COPD doctors and other sales targets.
• Responsible for enhancing branch revenue budgets by developing new business leads, as well as servicing the new accounts. 
• Meets minimum call standard through individual contacts, group in-services and trade show attendance.
• Ensures operational procedures comply with federal, state, local and Joint Commission regulations. 
• Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• Responsible for hiring, coaching, developing, and performance management of subordinate staff.
• Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.

Education and/or Experience

• Four year college degree or equivalent experience required.
• At least 5 years of related experience is required.
• Must reside within area of primary responsibility.

Certificates, Licenses, Registrations or Professional Designations

• N/A

SKILLS, KNOWLEDGE AND ABILITIES

• Effective mentoring of subordinate staff
• Must possess a keen ability to motivate and manage others with positive mental outlook and forward thinking
• Financial management (budgeting)
• Strong problem solving skills
• Time management skills
• Change management skills
• Behavioral interviewing
• Ability to adjust quickly to business requirements<