Account Manager, Retail

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About The Role:

• The Account Manager will report directly to the Industry Lead and will be responsible for relationships and key clients within the Retail industry. 
• This position will be remote flexible with some travel for meetings, industry events, etc, as needed. 

Role Responsibilities: 

• With ongoing oversight and mentorship, you’ll contribute to engagements with key partners, and ensure the continuing health and productivity of our valued relationships.
• You’ll prepare materials for quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and partners. You will also have the opportunity to attend some of these meetings to support your professional development. 
• While a team effort, given the power of Fetch’s insights and offerings, you’ll help ensure partners have regular access to data and reporting to optimize Fetch's share of partner budgets. In successfully showing our value, it’s mutually beneficial for partners to increase their spend while reducing churn. 
• Always growing at Fetch, you’ll develop an understanding of Fetch strategy, within and outside of Sales, including marketing, tech, product, and design. 
• With oversight and your developing understanding of the Fetch strategy and vision, you’ll guide your partner to valuable Fetch offerings that drive both businesses’ forward. As a Fetch expert, you’re strategically communicating to your partners how impactful the continuation of the partnership will be in powering their brand. 
• Work closely with senior members of the team, along with implementation and ATSO (data!) to maintain rightsized cost for partners. 
• With oversight and support, you’ll engage with implementation coordinators (Onboarding) to ensure that Special Offers are likely to achieve partner objectives.

Minimum Requirements:

• 5+ years of client-facing sales/account management experience in transferrable media industries. 
• Existing vertical expertise in the Retail, CPG, or QSR space, targeting stakeholders such as senior-level marketing, media, and executive contacts.
• Proficiency with Salesforce and Excel
• You're meeting expectations around goals, including revenue, year over year revenue growth, contract fulfillment, brand activations, and more. 
• You have a solid and developing understanding of marketing budget and allocation for key accounts. 
• Your knowledge and understanding of Fetch products and strategies positively impact partner relationships, including clubs and marketing communications. You understand the importance of creative sales and solutions, leveraging your knowledge to achieve your partners objectives. 

Compensation: 

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The on-target earnings range for this position is $84,000 - $108,000. (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Equity
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: