Front of House Supervisor

Position: Front of House Supervisor

Full-Time, Tuesday - Saturday

Pay Range: $22.00 - $23.00/hour

At Oakmont of Novato, hospitality is more than service, it’s how we create belonging. As our Front of House Supervisor, you play a pivotal role in shaping the daily dining experience for our residents, families, and guests. You are the leader who sets the tone, the standard, and the heart of the dining room.

This is not just a supervisory role. It’s an opportunity to lead with warmth, consistency, and pride. The dining room is where relationships are built, stories are shared, and residents feel most at home. Your leadership ensures that every meal is delivered with dignity, care, and a sense of occasion.

Nestled on a beautifully landscaped campus and managed by Oakmont Management Group, Oakmont of Novato is a premier senior living community where five-star service meets genuine connection. Our residents enjoy vibrant, fulfilling lives supported by a team that believes hospitality is about people first.

We live our values every day: Authenticity · Teamwork · Compassion · Commitment · Resilience.

Your Role & Leadership Impact

As Front of House Supervisor, you are responsible for creating a dining environment that feels welcoming, polished, and dependable—one where every meal is an experience, every interaction matters, and residents feel genuinely cared for and at home.

Your responsibilities include:

• Leading and supervising dining service to ensure a consistently exceptional resident experience.
• Supporting residents and servers throughout meal service, stepping in wherever needed.
• Hiring, training, scheduling, motivating, and evaluating dining team members.
• Monitoring performance and making thoughtful recommendations regarding evaluations, merit increases, and corrective actions.
• Ensuring the POS system operates accurately and efficiently; training staff and troubleshooting issues as needed.
• Upholding proper service etiquette and hospitality standards.
• Assigning dining room sections, side work, and ensuring all service stations are fully prepared.
• Maintaining a clean, organized, and sanitary dining environment at all times.
• Actively engaging with residents during meals—building trust, easing transitions, and fostering connection.
• Participating in resident orientation and collaborating with other departments to support resident independence and well-being.
• Assisting with planning and execution of special events, celebrations, and marketing activities.

What You Bring

We’re seeking a hospitality-minded leader who takes pride in both people and process.

• Must be at least 18 years of age
• High school diploma or equivalent required; additional education in food service or management preferred
• One (1) year of restaurant or similar hospitality experience preferred
• One (1) year of supervisory or management experience preferred
• Strong leadership, communication, and organizational skills
• Comfort working with seniors, including those with cognitive impairment
• Ability to adapt, stay calm under pressure, and prioritize effectively
• Proficiency with MS Office and standard office equipment
• Ability to obtain and maintain First Aid and Food Handler certifications
• Must pass a Criminal Background Check and Health Screening (including COVID-19 PCR test within 72 hours of start date)
• Compliance with vaccination, screening, testing, and PPE requirements per regulatory guidelines

Why You’ll Love Leading at Oakmont

Oakmont offers a rare opportunity to lead in an environment where hospitality has true purpose. Here, excellence and kindness go hand in hand. You’ll mentor a team, elevate service standards, and see the impact of your leadership in the smiles and gratitude of the residents you serve.

With communities across California, Hawaii, and Nevada, Oakmont provides meaningful opportunities for professional growth, advancement, and relocation.

Eligible team members may enjoy: