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Director, Franchise & Broadband Data and Analytics

City of New York
New York City, United Statesfull_timeVerifiedPosted 19 Feb 2025

About the role

Job Description

OPEN TO OTI EMPLOYEES ONLY

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OTI’s Franchise Administration and Broadband Division is responsible for managing franchise agreements with private telecommunications companies authorized to use the City’s rights-of-way to provide telecommunications services throughout the city. In addition to managing dozens of franchise agreements in an effort to ensure that telecommunications services are deployed both efficiently and equitably throughout the city, the Franchise Administration and Broadband Division coordinates with the External Partnerships Division to support the City’s broader digital equity and inclusion goals.

The Franchise Administration and Broadband Division has an opportunity for an experienced Director of Franchise & Broadband Data and Analytics to support efforts to ensure that New Yorkers have the connectivity, resources, and skills they need to successfully participate in an increasingly digital world.

Reporting to the Executive Director of Franchise Administration and Broadband, primary responsibilities will include:
- Lead OTI’s broadband and digital equity and inclusion data analytics efforts, including management and reporting processes that directly assist and support OTI policy recommendations.
- Plan and execute data analysis projects to track OTI initiatives such as Big Apple Connect, LinkNYC, as well as all OTI Franchise projects.
- Analyze city, state and federal datasets to ensure an accurate representation of NYC in policymaking at local, federal and state levels.
- Translate franchise related data into understandable visualizations and reports for OTI leadership.
- Assist with the design and implementation of all OTI Franchise-based websites.
- Oversee data governance practices to ensure data quality, consistency, security, and compliance, including Public Records Requests and Open Data submissions.
- Evaluate and implement tools and systems to execute OTI related data analysis reporting and workflows.
- Supervise OTI Franchise data team on all data projects and analytics.
- Define and track KPIs to measure the effectiveness of OTI Franchise related data strategies and analytics initiatives.
- Collaborate with City agencies on the planning and implementation of various broadband initiatives.
- Perform special projects and assignments, as required.

HOURS/SHIFT
Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY

OPEN TO OTI EMPLOYEES ONLY

Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.

* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID#700790

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

NOTE: This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

OTI participates in E-Verify

COMPUTER SYSTEMS MANAGER - 10050

Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking

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Company

City of New York

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