Program Director, Defense Sustainment Integration

Position Description

Program Director, Defense Sustainment Integration

Location: Huntsville, Alabama

The Program Director, Defense Sustainment Integration owns the strategic direction and end-to-end delivery of complex, multi-million-dollar SaaS implementations for Exiger’s largest enterprise Department of Defense and Department of War Service customers. This role provides leadership across cross-functional teams and is accountable for the timely execution of program roadmaps, mitigation of critical risks, and ultimate success of all customer engagements. Serving as a trusted advisor to senior customer leadership, this individual ensures strategic objectives are achieved through the effective deployment of the Exiger platform.

Key Responsibilities

• Lead strategic planning, execution, and delivery of enterprise-level SCRM (Supply Chain Risk Management) and parts SaaS solutions.
• Act as primary customer-facing senior leader, aligning Exiger’s delivery with customer objectives.
• Oversee cross-functional program teams, ensuring accountability, communication, and collaboration across product, engineering, operations, and customer success.
• Identify, assess, and mitigate program risks to ensure customer satisfaction and business continuity.
• Develop and maintain program roadmaps, ensuring milestones and deliverables are met on time and within budget.
• Establish and maintain governance structures, reporting, and performance metrics for large-scale programs.
• Serve as escalation point for customer leadership and internal stakeholders.
• Drive continuous improvement by identifying best practices and process enhancements for future engagements.
• Periodically provides program updates that include milestones achieved, metrics, and customer value realization.

• Deliver transformation projects by leading organizational change, integrating new technologies, modernizing legacy processes, and ensuring seamless adoption across diverse stakeholder groups.
• Shape transformation roadmaps that align with both Exiger’s platform capabilities and customer modernization objectives, balancing innovation with mission assurance.
• Guide cross-functional technical and business teams to implement scalable solutions that improve operational efficiency, risk visibility, and mission outcomes.

 

Required Qualifications

• 10+ years of program or portfolio management experience in SaaS or DaaS, enterprise software, or supply chain technology.
• Knowledge of Department of Defense and Department of War acquisition and sustainment policy and processes including weapon system lifecycle management.
• Proven track record leading multi-million-dollar, global enterprise implementations.
• Strong knowledge of supply chain risk management concepts and solutions.
• Exceptional leadership and team management skills, with experience guiding cross-functional, distributed teams.
• Strong business acumen with ability to influence senior customer stakeholders and internal executives.
• Excellent communication and presentation skills, both written and verbal.
• Bias toward action and will execute with minimal guidance to meet customer needs and accomplish company strategic objectives.
• PMP, PgMP, or similar program management certification preferred.
• Ability to obtain and retain a US Government security clearance.

Desired Attributes

• Strategic thinker with ability to translate customer objectives into actionable execution plans.
• Highly collaborative, with a strong customer-service orientation.
• Comfortable operating in fast-paced, high-stakes environments.
• Skilled at balancing structure with flexibility to adapt to customer needs.
• Demonstrated commitment to innovation, continuous improvement, and operational excellence.

• Experience leading and collaborating with data engineers, data scientists, and technical delivery teams in large-scale implementations.
• Understanding of software development principles, including familiarity with one or more programming languages (e.g., Python, Java, SQL).
• Knowledge of software system integration, data architecture, and data structures, with the ability to oversee technical solution design.
• Ability to bridge business objectives with technical execution, ensuring alignment between engineering, product, and client outcomes.

 

Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is