Senior Manager, Financial Planning & Analysis

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

The Senior Manager, Financial Planning & Analysis (reporting to the Vice President, Financial Planning & Analysis) will lead the forecasting and budgeting process for our Company-operated Shack sales and serve as a key financial business partner to the Marketing and Culinary teams. This role owns critical enterprise sales forecasting models, drives pre/post financial analysis of promotional and menu innovation investments, and will play a key role in helping to analyze the results of our loyalty platform. This role also supports the executive reporting, Board, and quarterly earnings cadence. The role combines hands-on analytical ownership with cross-functional partnership across the organization and will include overseeing direct reports in the future.

Job Responsibilities and Duties

• Sales Forecasting and Budgeting – Lead the company-wide sales budgeting and forecasting process for Company-operated Shacks, partnering closely with key stakeholders across the business. Take ownership of the current sales forecasting model from the Data Analytics team, including learning its mechanics thoroughly and driving its ongoing maintenance, governance, and enhancement going forward. Partner with our Operations team on a quarterly basis to help set future sales targets on a per Shack basis. Partner across the company to help drive sales strategy through informed, data-driven analytics.
• Marketing and Culinary Business Partner – Serve as the primary FP&A business partner to the Marketing and Culinary teams. Lead pre- and post-launch financial analysis of promotional initiatives, including new menu innovation and limited-time offerings (LTOs), third-party delivery promotions (e.g., BOGO offers), and app/web promotional campaigns, quantifying expected and realized financial impact.
• Loyalty Platform Finance Lead – Act as the FP&A business partner for the Company's loyalty platform. Provide analytical support during the pilot phase and post-rollout, tracking KPI performance against expectations and informing leadership on program economics and go-forward decisions.
• Executive & Board Reporting – Support the weekly, monthly, and quarterly reporting cadence, including preparing and, at times, presenting financial materials to the Executive team. Support preparation of Board of Directors materials and assist with the company's quarterly earnings process.
• Ad Hoc Business Partnership – Provide analytical support to other areas of the business as needed, including evaluating investment decisions and helping business leaders understand the financial impact of initiatives within their areas.

• FP&A experience with a strong track record in forecasting, budgeting, and financial modeling
• Experience owning or building enterprise-level sales/demand forecasting models
• Marketing or promotional analytics experience (offer economics, LTO/menu innovation analysis, third-party delivery economics) preferred
• Loyalty or CRM program analytics experience a plus
• Restaurant, retail, or hospitality industry experience preferred
• Public company experience, including exposure to Board and earnings materials preferred

Knowledge, Skills, Abilities

• Highly skilled with MS Excel and building dynamic, scalable financial models
• Comfortable working with large data sets and partnering with Data Analytics/BI teams; SQL or BI tool experience a plus
• Able to work independently, take ownership of complex models, and manage multiple projects simultaneously
• Strong analytical and problem-solving skills with sound business judgment
• Strong communication and presentation skills, with the ability to tailor messaging for executive and Board audiences
• Ability to partner effectively with cross-functional stakeholders, including those with limited financial background or training
• Detail-oriented and well organized, with strong ownership over deliverables and deadlines