Family Coach (Human Services Case Manager)

Initial Posting Date:

09/05/2025

Application Deadline:

09/21/2025

Agency:

Department of Human Services

Salary Range:

$4,409 - $6,420

Position Type:

Employee

Position Title:

Family Coach (Human Services Case Manager)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

This is an in-office position, serving the Confederated Tribes of Warm Springs, located in Central Oregon. This is not a remote/hybrid position.

Opportunity awaits! Ready to make a positive impact on the lives of those in need? Join our Family Coach team and help create a culture of support and empowerment for Oregon's families.

Summary of Duties

As an employee working in the Self-Sufficiency Program (SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. The goal of the Self-Sufficiency Program is to help families address barriers and gain skills and access to employment opportunities to become self-sufficient.

As a Family Coach (Human Services Case Manager), you will:

• Conduct interviews to determine family need.

• Explore alternate resources and link clients to community services.

• Issue appropriate support payments.

• Engage and empower clients in family evaluation of strengths.

• Jointly develop a case plan and identify the steps the family will take towards self-sufficiency and meeting their basic needs.

• Monitor progress, needs, and make necessary modifications to the case plan.

• Initiate and participate in case staffing, employment readiness, life skills training, and support job search as needed.

An additional role of the Family Coach is to assist with crisis and safety planning for individuals experiencing domestic violence. The Family Coach completes program eligibility and if appropriate, issues grant payments. They may also assist with providing resources and services within the community.

Learn more about our programs, as your work providing services will be through the Self-Sufficiency Program (SSP) and the Oregon Eligibility Partnership