Associate Director, Learning Innovation-Remote

Job Description Summary

Location: Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

This role establishes a modern, AI-empowered instructional design function capable of producing high quality learning while reducing cost and time. Enhances learner engagement and retention through adaptive, personalized

This role establishes a modern, AI-empowered instructional design function capable of producing high quality learning while reducing cost and time. Enhances learner engagement and retention through adaptive, personalized learning experiences. Bridges the gap between traditional instructional design and digital innovation, future-proofing L&D’s content strategy. Increases efficiency through intelligent automation, data-driven iterations, and scalable design systems.

 

Job Description

Major Responsibilities:

• Integrate AI and adaptive learning technologies into content development to improve speed, scalability, and learner personalization.
• Collaborate with Product Training and Skills Training teams to translate complex data into innovative and engaging learning experiences.
• Oversee the development and application of standardized design templates, AI prompts, and modular learning frameworks for consistency across the S&C Training Team.
• Partner with Learning Measurement team to use learning data, engagement metrics, and performance dashboards to inform continuous design improvement
• Ensure content accuracy, compliance, and role relevance through structured reviews and close collaboration with SME’s and MLR stakeholders
• Champion new forms of content delivery using AI driven technologies
• Design adaptive microlearning journeys that support field readiness and just-in-time performance support across product and skill areas.
• Advise on emerging technologies and vendor tools for digital authoring, generative content and multimedia integration.
• Manage production pipelines and digital asset governance to ensure quality, efficiency and brand alignment.

Role Expectations:

• Works under the guidance of the Director of Learning Innovation, ensuring all work is aligned to department standards.
• Acts as a key learning technology advocate in the department – both for learning asset production well as for operational processes
• Partners with department training staff to assess and identify key initiatives where learning innovation can enhance impact.
• Live the Novartis Values & Behaviors as well as comply with the Novartis Code of Conduct and all Legal, Ethics and Compliance Policies.

Leadership & Functional Responsibilities:

• Ability to work through change and ambiguity.
• Comfort with suggesting ideas to leadership.
• Motivates and inspires others to do their best.
• High intellect: creativity, a willingness to think outside the box to create positive change.
• Emotional maturity: self-confidence, ability to manage effectively in the changing, complex organizational structure.
• Unquestionable ethics, values, and professional integrity.

Attributes for Success:

• Customer Centric - No matter what stakeholder or customer we’re working with we put the patient first. We listen to their stories and walk in their shoes We understand what they want from us. We are problem solvers; we anchor our work in customer insights, and we pivot to meet their needs.
• Experimenter - To be a self-adapting business, we can no longer take linear paths. Instead, we make dynamic plans and take iterative approaches. We go beyond the first set of ideas and bring in outside inspiration. We are vulnerable and have a safe environment to engage in trial and error. We have the confidence to learn from our mistakes and support others who do the same.
• Agile Learner - Change is how we thrive and to thrive we are willing to change ourselves. We know ourselves or ask for feedback to keep learning. We have a growth mindset and adapt to stay relevant. We are open about sharing our successes and failures to help others learn along the way.
• Co-Creator - In an agile organization, teams are no longer bound by job titles or organizational structure Instead, we bring together the right people, those who have the right expertise or acumen, to create something new or solve problems for patients and customers. We innovate by collaborating. We integrate by collaborating. We deliver by collaborating.