Sales / Customer Success - MarketPlace Specialist (Remote)

About Us

Canibuild automates the residential construction industry’s design, approval, and sales processes, allowing clients to answer 'Can I build this on this plot of land?' instantly. As a fast-growing SaaS platform backed by Australia’s largest hedge fund, we serve clients across Australia, New Zealand, Canada, and the US.

Job Summary

The Marketplace Specialist will focus on expanding Canibuild’s marketplace presence in the US. You will play a crucial role in driving new sales, enhancing client satisfaction, and expanding marketplace services across the architectural and building sectors (pools, houses, ADUs, sheds). By fostering strong client relationships and using data to inform strategies, you will ensure that our offerings are aligned with the unique needs of US builders and developers.

Key Responsibilities

• Develop and pursue new sales leads to expand the US client base.
• Build and maintain relationships with existing clients, ensuring customer satisfaction.
• Drive marketplace optimization to improve product listings and client engagement.
• Provide insights on marketplace performance using data analytics.
• Partner with internal teams to ensure client orders and product integrations are seamless.
• Deliver strategic presentations and training to US-based clients.
• Identify market trends and adjust marketplace strategies accordingly.
• Report on KPIs to support continuous marketplace improvement.

Requirements

• Bachelor's degree in architecture, construction management, civil engineering, or a related field (required).
• Experience in B2B sales or customer success, ideally in a SaaS or tech start-up.
• In-depth knowledge of the US architectural/building industry.
• Strong communication, strategic thinking, and negotiation skills.
• Experience with data-driven decision-making.
• Ability to work in a fast-paced environment and manage multiple priorities.

Benefits

• Competitive salary with performance-based incentives.

• Flexible remote work opportunities with career development prospects.

• Engagement with a supportive and collaborative global team.