Field Systems Engineer

**This role will require 50% travel to client Data Centers across the country for deployment activities**

Top Skills:

1. Windows Server and Hypervisor experience (VMware, Hyper-V, or similar virtualization platforms), including strong understanding of virtualization concepts, server deployments, and system administration
2. Networking fundamentals, including switching, routing, and firewall concepts
3. not expected to design or configure from scratch, but must understand how the components work together
4. IP addressing expertise, including subnetting, network connectivity, and configuration activities required during deployments and migrations
5. Application deployment and configuration experience; including installing, configuring, and supporting enterprise applications in Windows-based environments
6. • SQL Server experience; specifically backup, restore, data migration, and troubleshooting activities

Description

This role is responsible for deploying, migrating, and supporting public safety platforms (CAD, RMS, and related applications) running on customer-owned infrastructure.

The field engineer acts as a generalist across servers, virtualization, operating systems, networking, storage, and application deployment. Much of the work follows standardized deployment procedures, but success depends heavily on troubleshooting skills and the ability to work directly with customer technical teams.

The team stages and configures infrastructure, deploys applications, performs hardware refreshes and migrations, restores databases, validates system functionality, and supports customers through cutover and transition activities. Engineers typically own 1–2 projects at a time and travel periodically for onsite deployments and migrations.

What Success Looks Like:

Successful candidates are typically "jack of all trades" infrastructure engineers rather than deep specialists.

The strongest profiles have experience across:

•Windows Server, Virtualization / Hypervisors, SQL Server, Active Directory, Networking fundamentals, Application deployment

Core Responsibilities

Deployment & Migration

• Stage and configure PremierOne infrastructure environments

• Load firmware, operating systems, virtual machines, and application components

• Deploy and support CAD and RMS platforms

• Execute hardware refresh and migration projects

• Perform customer cutovers and go-live activities

Systems Administration

• Configure and maintain virtualized server environments

• Support Windows Server infrastructure

• Manage data migration and SQL backup/restore activities

• Support Active Directory-related configurations

Infrastructure Support

• Validate storage, compute, networking, and security components

• Work with firewalls, switches, routing, and IP addressing

• Troubleshoot issues across hardware, operating systems, applications, and infrastructure

Customer Interaction

• Gather technical requirements from customer IT teams

• Interpret and apply networking information provided by customers

• Support customers through deployment, migration, and transition phases

• Communicate technical issues and resolutions effectively

Skills

windows, VMware Server, Linux, IP Addressing, SQL Server

Top Skills Details

windows,VMware Server,Linux,IP Addressing,SQL Server

Additional Skills & Qualifications

FIT:

• Strong troubleshooting skills with the ability to interpret logs, isolate root causes, and resolve complex infrastructure and application issues

• Customer-facing experience, including gathering technical requirements, validating environment details, and translating customer inputs into deployment and configuration activities

• Ability to work across multiple technologies as a well-rounded infrastructure generalist rather than a deep specialist in a single discipline

• Willingness to travel up to approximately 50% for customer deployments, migrations, and go-live support

Nice to Haves

• OpenShift / Red Hat; OpenShift exposure, Red Hat Linux experience, Kubernetes awareness, Experience supporting Linux-based virtualization platforms

• Storage & Infrastructure Platforms; HPE server environments, Storage administration, Enterprise infrastructure deployments

• Networking Vendors; Fortinet firewalls, Arista switches, Enterprise networking hardware

• Public Safety Applications; CAD systems, RMS systems, Public sector, government, or emergency services technology environments

• Field Deployment Experience; Rack-and-stack deployments, Hardware installation, Migration and cutover activities, Field engineering or systems deployment backgrounds

Job Type & Location

This is a Contract position based out of C