Customer Service Assistant

Company Description

Park 6 Logistic is a dynamic logistics and operations company committed to delivering efficient, reliable, and innovative supply chain solutions. Our team is driven by a culture of collaboration, leadership, and continuous improvement. At Park 6 Logistic, we believe that developing strong leaders is the foundation of sustainable growth. We invest in people who are motivated to learn, take initiative, and grow within a fast-paced and supportive professional environment.

Job Description

Park 6 Logistic is seeking a motivated and professional Customer Service Assistant to support our customer relations and operational coordination efforts. This role is essential in maintaining clear communication between clients, internal teams, and logistics operations. The ideal candidate will contribute to ensuring that customers receive timely support, accurate information, and a seamless service experience.

This position offers an excellent opportunity for individuals who are organized, detail-oriented, and eager to grow within a dynamic logistics environment.

Responsibilities

• Assist customers by responding to inquiries and providing accurate information regarding services and orders

• Maintain clear and professional communication with clients via phone, email, and internal systems

• Support daily administrative and operational tasks related to customer service

• Coordinate with internal departments to ensure efficient handling of customer requests

• Track and document customer interactions and service updates

• Help maintain organized records and customer data

• Provide support in resolving customer concerns in a timely and professional manner

Qualifications

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Ability to work in a team-oriented environment

• Strong attention to detail and problem-solving skills

• Basic computer proficiency and ability to learn internal systems

• Professional attitude with a customer-focused mindset

• Willingness to learn and grow within a logistics and operations environment

Additional Information

• Competitive salary ($37,000 – $41,000 annually)

• Opportunities for professional growth and career development

• Supportive and collaborative team environment

• Skill development through hands-on experience in logistics and customer relations

• Stable full-time position within a growing company

• Professional workplace culture focused on teamwork and efficiency