Registered Nurse - RN - Health Coach Consultant - Diabetes

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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
This is a full-time telehealth remote role. Candidates must live in a compact state and hold a multistate nursing license.

Working schedule: Monday-Friday, standard business hours, including 2 evening shifts per week from 11:30am-8pm CST.

In this position the focus is on educating members with diabetes and other conditions as well as providing resources to the members. Assisting with closing gaps members may have in their care is also a priority.

In this position the focus is on educating members with diabetes and other conditions as well as providing resources to the members. Assisting with closing gaps members may have in their care is also a priority.

The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote and influence member's decisions related to achieving and maintaining optimal health status.

- Assessment of members through the use of clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.

-Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.

Enhancement of Medical Appropriateness & Quality of Care:

-Application and/or interpretation of applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable appropriate utilization of services and/or administration and integration with available internal/external programs.

-Using holistic approach consults with supervisors, Medical Directors and/or others to overcome barriers to meeting goals and objectives.

-Identifies and escalates quality of care issues through established channels.

-Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

-Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.

-Interprets and utilizes clinical guidelines/criteria to positively impact members health Provides up-to-date healthcare information to help facilitate the member¡¦s understanding of his/her health status.

-Helps member actively and knowledgably participate with their provider in healthcare decision-making.

Monitoring, Evaluation and Documentation of Care

- Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member's goals.

- Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines.

Required Qualifications
- A Registered Nurse that must hold an unrestricted license in their state of residence, with multi-state/compact privileges and have the ability to be licensed in all non-compact states.

- 3+ years of clinical nursing experience post licensure

- Experience working with patients with diabetes

- Must possess or be willing and able to obtain high speed internet access

- Must be willing to obtain certification as a Certified Diabetes Care and Education Specialist (CDCES)

Preferred Qualifications
- Certified Diabetes Care and Education Specialist (CDCES)
- Previous coaching experience
- Managed care experience (MCO)
- Experience with Microsoft Word, Outlook, Excel, and comfortable using various computer programs

Education - Associate's degree minimum required as a Registered Nurse

Pay Range

The typical pay range for this role is:

$54,095.60 - $116,760.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer wi