Technical Solutions Specialist (Remote)

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role
Presidio has an opportunity for a motivated, intelligent, and energetic individual to join our National PreSales team supporting our Vista customer base. As a Technical Solutions Specialist, you will serve as a strategic presales engineering resource focused on Cisco, a market-leading technology provider. In this customer-facing role, you will collaborate with customers, Account Managers, and fellow Solutions Architects to drive pipeline growth, deliver enablement, and help position innovative solutions. 

Location: Remote anywhere in the United States, however Eastern or Central time zones preferred 

Travel Requirements: 10-15% within the United States. 

Job Responsibilities: 

• Act as a technical resource for Cisco-based solutions in presales engagements 
• Deliver solution overviews and enablement to internal teams and customers 
• Contribute to the development of sales strategies and support customer-facing efforts 
• Stay current with technology trends, products, and industry best practices through training, webinars, and collaboration with national practices 
• Create Solution diagrams, collect & analyze requirements data from customers, and perform other PreSales activities in support of engineering initiatives 
• Research technical issues, answer customer questions about products, technologies, solutions, and offerings from our OEM partners 
• Ensure quality and consistency of presales deliverables by following standardized processes and workflows 
• Collaborate with other team members to provide solutions for Presidio’s customers 
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team 
• Participate in meetings with customers and sales teams to collect technical requirements from Presidio customers and develop an appropriate technical solution 
• Assist in resolving presales challenges and maintaining high levels of customer satisfaction 
• Deliver client-facing status updates, presentations, and documentation throughout the sales cycle 
• Work collaboratively with Presidio, Cisco, and other key teams to drive opportunities 
• Assist in building and developing the Cisco sales pipeline by contributing to technical campaign support and go-to-market efforts 

Required Skills and Professional Experience: 

• Strong passion for continuous learning, professional development, and emerging technologies 
• Associate’s degree in information technology, computer science, or similar field of study; OR equivalent experience and/or equivalent military experience 
• Foundational knowledge in Cloud or AI Infrastructure technologies; Cybersecurity technologies; OR Modern Networking (networking/firewall/wireless) technologies 
• Excellent verbal, written, and presentation skills with the ability to explain complex concepts clearly 
• Proactive, self-driven mindset with a focus on customer success and collaboration 

Preferred Skills and Professional Experience: 

• Bachelor’s degree in information technology, computer science, or similar field of study; or equivalent experience and/or equivalent military experience  
• Experience in Cloud or AI Infrastructure technologies; Cybersecurity technologies; OR Modern Networking (networking/firewall/wireless)
• Experience with Infrastructure