Software Engineering Manager (Ecosystem)

At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology monitors vital physiological metrics to offer personalized insights that enhance fitness, health, and recovery.
WHOOP is building an Ecosystem team to expand what WHOOP can do through third-party companies, app partners, and vendors. As an Engineering Manager III, you will jumpstart this team from the ground up—hiring and developing engineers while driving delivery of the core integration platform, partner-facing APIs, and operational processes that enable high-quality integrations at scale.

RESPONSIBILITIES:

• Build and lead the Ecosystem engineering team, including hiring, onboarding, coaching, and performance management, while fostering a culture of collaboration, psychological safety, and continuous improvement
• Lead technical planning and delivery across multiple workstreams, including defining milestones, sequencing work, identifying dependencies and risks, and communicating tradeoffs and timelines to stakeholders
• Partner closely with Product, Design, Data Science, Security, and Legal/Privacy partners, as well as third-party companies, app partners, and vendors, to define requirements and deliver high-quality integration experiences
• Establish the technical strategy and architecture for ecosystem services and integration patterns (for example partner onboarding, authentication and authorization, webhooks, data ingestion/export pipelines, and event-driven workflows)
• Ensure operational excellence for ecosystem services, including reliability, observability, incident response, and on-call readiness
• Drive engineering standards and best practices for software development, testing, documentation, and secure-by-default API design

QUALIFICATIONS:

• Experience managing and growing software engineering teams, including hiring, mentorship, and performance management
• Strong technical background building and operating backend systems in production, with meaningful experience delivering integrations with external partners and/or third-party services (for example partner-facing APIs, webhooks, and data ingestion/export)
• Demonstrated ability to lead teams through technical planning and execution in ambiguous environments, delivering iteratively while maintaining quality and reliability
• Experience working effectively across functions and with external partners, aligning stakeholders on scope, priorities, and measurable outcomes
• Familiarity with distributed systems and cloud infrastructure, including service ownership and production monitoring (for example Amazon Web Services (AWS))
• Strong communication and collaboration skills, with the ability to convey technical concepts to technical and non-technical audiences
• Bonus: Experience building developer platforms or integration programs (for example partner enablement, documentation, sandbox environments, or internal developer tooling)

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibilityThe WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While mo