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Patient Service Representative I PRN
Advocate Aurora HealthUnited Statespart_timeVerifiedPosted 13 Aug 2026
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
PRN, variable hours.
Pay Range:
$20.80 - $31.20Major Responsibilities:
- Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards
- 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner.
- 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications.
- 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service.
- 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them.
- 5)Hand-patients off to the next area with a clear "thank you."
- When creating new registrations for walk-in
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