Project Coordinator

Why Choose Suddath to “Move” your Career to the Next Level?

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits. 

Summary: 

Facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation. 

Essential Duties and Responsibilities

Receive, review, enter and confirm project and service requests

Follow administrative process for customer set up and credit approval

Establish certificates of insurance

Coordinate walkthroughs

Coordinate planning calls to develop scope and communicate service requirements and client expectations

Document final scope, timelines and pricing

Generate proposals

Establish signed orders for service

Obtain client specific purchase orders, tracking numbers and approvals

Coordinate with sales, project management, operations and customers to plan and implement services

Thoroughly communicate with all parties throughout service delivery

Track timelines and document progress relative to established benchmarks

Document scope changes and oversee change order management process

Collect and consolidate costs and manage the close out process

Job Skills Required:

Excellent verbal and written communication skills

Highly customer service oriented

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Strong analytical and problem solving skills

Excellent attention to detail and follow through

Ability to work under deadlines and specific time frames

Ability to develop and maintain positive working relationships with internal and external customers

Ability to demonstrate initiative and to work with minimum supervision

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university is preferred; two to five years of progressive customer service; experiencing coordinating national services is preferred; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to qu